Garmin is voluntarily recalling certain nuvi devices that contain a
specific battery that was manufactured by a third-party supplier within a
limited date code range.
Garmin has identified potential
overheating issues with the use of these batteries in certain nuvi
devices with a specific printed circuit board (PCB) design. Additional
information about the nuvi battery PCB recall can be found in Service Alert Number: 1035.
The
models that may be impacted by the nuvi battery PCB recall are the
200W, 250W, 260W, 7xx and 7xxT (where xx is a two-digit number). To
determine if your unit is affected, please visit www.garmin.com/nuvibatterypcbrecall
and enter your nuvi's serial number. If your unit has the specific PCB
design and contains a battery from the specific date range, you will be
given instructions on how to return your nuvi for a battery replacement
at no charge.
You should not attempt to remove or service the
battery on your own; all battery replacements must be serviced through
Garmin's authorized service provider.
If you do not have web access, you may contact Garmin through one of the phone numbers below:
Repair
time will vary based upon location. U.S. customers, please allow 10-16
business days to receive your repaired or replacement device. Canadian
customers, due to increased shipping and customs clearance times, please
allow 20-30 business days to receive your repaired or replacement
device.
Garmin sincerely regrets the inconvenience that this
recall has caused and is making every effort to cooperate with
customers, dealers, and regulatory agencies worldwide to ensure all
parties are assisted according to national regulatory standards
454 views
Usually answered in minutes!
×