20 Most Recent Garmin Nuvi 360 Bilingual GPS Navigator and Personal Travel Assistant GPS Receiver Questions & Answers

From the Garmin web site:
Question: What should I do if my Garmin nuvi / zumo displays the message “No Detailed Maps That Support Autorouting.”?
Answer: Please follow these steps to troubleshoot the error message:
Checking the unit:
  1. Hold your finger down on the screen until the message “No Detailed Maps That Support Autorouting” disappears.
  2. If you get a locked maps message following this error please remove any SD cards in the device and skip down to the instructions for “Getting your unlock codes”.If you did not get a locked maps message then please select tools>settings>map>mapinfo button.
  3. Check the box next to the mapping product City Navigator and you should no longer get the “No Detailed Maps That Support Autorouting” message.

Garmin Nuvi 360... | Answered on Sep 10, 2019

Download a tool from the Garmin website call Garmin Express, all will work then.

Garmin Nuvi 360... | Answered on Jul 06, 2017

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Sorry, no free maps. I know I've tried. You either live with the old map or buy the latest version.
I bought the life time maps updates and I'm glad I did.
I've updated my maps at least 6 times.
New maps are about $70.
Life time maps are about $99 (when I bought mine)
BUT FIRST make SURE you have the latest software in YOUR computer and in YOUR Garmin before you load any maps.
You can get that FREE at Garmin here:

Normal 0 false false false MicrosoftInternetExplorer4 To download the latest unit software visit Garmin website: www.garmin.com/webupdater
After installing WebUpdater once from the Garmin website, perform all future software updates from your computer. Simply connect your compatible Garmin device to your computer, then run WebUpdater from your computer's "Start Menu" by selecting "Start", "Programs", "Garmin", and finally "WebUpdater"
REMEMBER: It takes hours to do a complete a map update.
Unless you bought the Lifetime maps you may have to pay for current maps.

Does this help? Let us know. Thanks.

Garmin Nuvi 360... | Answered on Apr 12, 2016

It sounds like it has lost satellite reception to know where you are in Canada. Please see this link:

Also make sure that the map is checked on the map info screen.

Garmin Nuvi 360... | Answered on Aug 14, 2013

Is this happening wile connected to a DC charger or on battery? Has the battery ever been changed?


Garmin Nuvi 360... | Answered on Mar 15, 2013

Google the model number with "manual" to locate the owner manual or visit the Garmin site with same.

Garmin Nuvi 360... | Answered on Jun 17, 2012


You will need to get the nck code from your service provider.

Garmin Nuvi 360... | Answered on Jan 19, 2012


Going back to the security location will unlock the unit but in order to reset the pin code, the original pin code must be input.
To unlock the unit, it must be sent back to Garmin.

Garmin Nuvi 360... | Answered on Sep 20, 2011

Please see this link for a tip on how to resolve this problem. It is just to much info to cut and paste here:


- Jim

Garmin Nuvi 360... | Answered on Mar 09, 2011

Yes, This can be repaired. Please see this link for more information:


- Jim

Garmin Nuvi 360... | Answered on Mar 09, 2011

"don't come dressed as the wolf in sheep?s clothing". Obviously you haven't been to my site because if you had, you would see that I have many pages offering advice of things to try BEFORE people take the last resort in getting their units serviced.

Why should I type all of the information over and over, when I can just provide a link?

I try to explain what causes these problems so that people understand why something has happened, so they don't get ripped off by a repair shop. Again, you didn't know that, because you were too quick to judge and use profanity against me.

I even have a forum that I answer questions about GPS problems along with tips. No, you didn't know that, because your a person that attacks before knowing the facts.

I've been helping people on this site for a couple years and you know what? You're the 1st person who has attacked me. Read my feedback then read yours.....

Good luck with those speakers on "MOUSER", not "MOSER" as you stated. They'll last you about a week unless you modify the TTS voices with a hex editor, but I guess you knew that too.

I was responding to someone else's question when you slammed me. Sorry bud but that was wrong and to specifically name me like I am some sort of a criminal, we'll that's just plain wrong too.

I used to sell speakers on Ebay Know what happened? The majority of people broke their GPS trying to take it apart. So how did that help them?

I think I know who you are though. You're the one that harassed me via email because I wouldn't sell you a speaker.

Oh and you said I should warn people? Well buddy look at the bottom of nearly every page on my site! What does it say about do-it-yourself repairs? Your comments tell me you don't do very good research before you accuse people.

But thanks for sharing your thoughts..... ;)

Garmin Nuvi 360... | Answered on Mar 01, 2011

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