You may have inadvertently pressed a key combination that changes your keyboard layout or language....like ctrl shift f1 or shift numlock f1 etc..as it varies across models. Google your model or look in the owner manual for changing the keyboard back. You can also go to the control panel and check to see what the keyboard layout and language is currently set to and what the shortcut keys are set to
You have to reinstall your operating system...better you can visit any sony authorised service centre. They will help you.
2. Select Service setting using the up/down cursor keys.
3. While pressing the start key and the # key, press the enter key.
4. Select Maintenance mode using the up/down cursor keys.
5. Press the enter key.
6. Enter the maintenance item number (130) using the up/down keys.
7. Press the enter key. A selection item appears.
8. Select On using the up/down cursor keys.
9. Press the enter key.
10. Turning the power switch off and back on. ADDING TONER is displayed and installation of toner starts.
11. After approximately 15 minutes, the installation is completed and the machine becomes ready.
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