Sony VAIO - Recent Questions, Troubleshooting & Support


I would check the volume level and make sure the microphone is not on mute. If the settings are fine, then you should update your audio driver. Search on google for you laptop model and audio driver. Install the proper driver and reboot.

Sony VAIO... • Answered on Oct 16, 2020


blue-gw42ordsyt3sl3dyidksgpsd-2-0.png In Figure 2-2 you can also see that the Windows service SPCMDCON.SYS has failed. From the BSOD, you should be able to gather the following information: •The stop error number, which uniquely identifies the error •The stop error parameters, which provide additional information relating to the specific stop error number •Driver information is available if the source of the problem relates to drivers Armed with this information, you are able to search online to establish the problem and hopefully a resolution. In addition to the information available on the blue screen, if the system is able to be rebooted after the BSOD, either normally or using Safe Mode, it is useful to take a look in the System Event Log and view the error message. For example, a faulty driver during boot up usually has the stop error code STOP: 0x00000050 and an Error EventID of 1003. If your system refuses to reboot successfully, or is trapped within a perpetual BSOD that restarts over and over again, you should take the following steps. Press F8 after the BIOS screen appears. From Advanced Boot Options, select Disable automatic restart on system failure, as shown in Figure 2-3. This allows you to read and make note of the information contained on the BSOD. You can then allow Windows to attempt a reboot. If the perpetual loop reoccurs, select another option, such as Safe Mode, from the Advanced Boot Options menu. If your system refuses to reboot successfully, or is trapped within a perpetual BSOD that restarts over and over again, you should take the following steps. Press F8 after the BIOS screen appears. From Advanced Boot Options, select Disable automatic restart on system failure, as shown in Figure 2-3. This allows you to read and make note of the information contained on the BSOD. You can then allow Windows to attempt a reboot. If the perpetual loop reoccurs, select another option, such as Safe Mode, from the Advanced Boot Options menu. boot-gw42ordsyt3sl3dyidksgpsd-2-2.png To disable the system from automatically rebooting, take the following steps: 1.Click Start, right-click Computer, and select Properties. 2.Click Advanced System Settings. 3.In the System Properties dialog box, click the Advanced tab. Under Startup and Recovery, click Settings. 4.In the System Failure box, clear the Automatically Restart check box. These steps can also be configured if the system is booted in Safe Mode. There are over 300 unique stop codes, and most are quite rare. The full list can be found on MSDN within the Bug Checks (Blue Screens) reference at https://msdn.microsoft.com/en-us/library/windows/hardware/hh994433(v=vs.85).aspx.

Sony VAIO... • Answered on Sep 30, 2020


now a days,, rip dvd is very easy,, go to google.com and type ripping tools, which will guide you a variety of software tool programs freeware and shareware,, install one and check..

Sony VAIO... • Answered on Aug 20, 2020


Do you the Windows user suffer Error Code 0xc0000185 on your PC or laptop. Well, this is a blue screen of a ***** error note telling me that your boot configuration info is missing (Error Code 0xc0000185) This BSOD error code issues with a note - The Boot Configuration Data for your PC is missing some required information. Causes of Error Code 0xc0000185:- 1. Suffer a cable attachment joining to your system and the hard drive. 2. Defective or missing boot files. 3. The disk drive gets damaged. 4. Wrong disk drive. Solutions of Error Code 0xc0000185:- 1: Do sure that Wire is Correctly Connected [Only for PC] 2: Automated Repair 3: Check Hard Disk for Errors 4: Repair your System to Fix Error 0xc0000185 Full Solution - Error Code 0xc0000185 wgnanor-undefined-undefined-0_3.jpg

Sony VAIO... • Answered on Aug 13, 2020


Try some factory CD and DVDs and just try to get them to open in Windows (not play in a media player program). If you get errors on every disc you try, it may be your CD/DVD hardware packing in.

If it reads some CDs or DVDs and not others, particularly media discs, you may be having software driver problems, otherwise, it is likely hardware.

Try inserting the disc and spinning it up while resting the laptop on its side, or even upside down. If it reads sideways or upside down, the CD/DVD reader hardware has gone and cannot probably be prepared (this is a symptom of physical controller failure and is ot fixable by normal means).

Good luck...

Sony VAIO GRZ660... • Answered on May 08, 2020


ALL CD's or just one CD? Depends on the file format and the Media Player. Have you tried another Media Player? Does the CD work in another Computer? Did you make the CD? What is the Media on the CD?

Sony VAIO... • Answered on May 07, 2020


it will read only original discs . reading writable disk may cause damage to the lens

Sony VAIO... • Answered on Apr 07, 2020


Yes, no problem, just that the processor in it is weak and the blu-ray movies will be choppy.

Sony VAIO... • Answered on Mar 14, 2020


are you using a software that plays blu rays?

Sony VAIO... • Answered on Mar 13, 2020


Hopefully this helps. Right click on your volume control icon. Open the "Volume Mixer," and make sure that nothing has the mute X on. Then right click on "Volume Control," and make sure that the volume control is checked to play all sounds, and that your Speaker box is checked. Next step is your music, if the sound was muted directly @ the music playback, this could be the problem. Open your Media Player and try to play music, if you cannot hear it, click on the mute button to the song playing. If your Player was shut off in the "mute" mode, then you will not hear sound. It Happened to me once. You will need to check all of your "Players" to see if any of them were shut off in "mute." Ponder/Meditate/Pray for Peace. Mary Oliveau { hugs }

Sony VAIO... • Answered on Feb 26, 2020


Advanced Access Content System (AACS) is an industry requirement designed to protect Blu-ray Disc® contents. For enhanced security, the AACS Key for your WinDVD® Blu-ray player requires updating every 18 months. You can try doing the update by going to Corel's customer help web page:
http://corel.custhelp.com/app/answers/detail/a_id/764049

Sony VAIO... • Answered on Feb 25, 2020


mkv files are for HD movies that are pirated and reencoded - because of that they will run only on much better laptops than what you have: they need at least 2GB of memory and a dual-core processor.

Sony VAIO GRV550... • Answered on Feb 20, 2020


There are a number of possibllities for this problem:

1. Your drive may be dirty. Try to get a drive cleaner, run it then try again

2. The disc itself is faulty. Try using it on another computer's drive and see if you can read it

3. It is a region-specific DVD. Some movies can only be played on DVD's made for that region. Although you can change your DVD's region to be able to read that DVD, you will then not be able to read DVD's for your current region. The recommendation here is to buy a multi-region DVD player. You do not need to get the top of the line model as these players can be quite cheap.

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Sony VAIO FRV27... • Answered on Jan 20, 2020


This is due to windows problems. Please try repairing your windows by doing which your windows will restore its system files for DVD driver and hence you will be able to access DVD.

Sony VAIO ... • Answered on Jan 19, 2020


Try reloading the DVD drivers...If you don't have them on cd, you can download drivers from sony website. once you download drivers, reboot comp. see if that works...let me know.

good luck

Sony VAIO... • Answered on Jan 19, 2020


Now the situation for the Windows users becomes that, when they upgrade the Windows system from Windows 7 to Windows 10 or something, they may encounter the problem that indicates Windows Media Player won't play DVD. This is because Windows has dropped its support to provide Windows Media Player's built-in DVD codec for Windows 10 and above. To a large extent, Microsoft sees that the market is decreasing needs for a DVD drive, not to mention DVD playback service. They take it for granted that not many users may spend extra money for DVD playback since users could easily watch movies from the internet. You can try Leawo Blu-ray Player to play DVD.

Sony VAIO... • Answered on Dec 27, 2019


DVD REGION FREE & BLUE-RAY REGION FREETo changethe Region code on your DVD player, open Control Panel - System - Hardware -Device manager, and click on DVD/CD ROM drives, then right click on the DVDdrive and click Properties then click on DVD Region.You can enter a new region and it also shows you how many changes have beenmade.NOTE you can make only 4 changes and the player will lock permanently on the4th change.If you want to play DVDs from any region you maybe able to upgrade the firmwareto make it region free BUT if you make a mistake or installed the wrongfirmware the player will be a piece of junk.The best solution to make the player region free is to install a piece ofsoftware (Passkey for DVD) that allows you to play DVDs from any region andPasskey for Blu-ray that allows you to play Blu-rays from any region. There areseveral available on the Internet but my favourite is DVD-Region Free From: -www.dvdfab.com/products,free.htm

Sony VAIO C... • Answered on Dec 05, 2019


make sure its the latest avi player, or why dont u chek out the windows media player, or vlc player, or cyberlink power dvd, or windows media centre, there are loads of softwares u can use to play your dvds

Sony VAIO... • Answered on Nov 21, 2019


The software playing the bluray disc (PowerDVD) will only play it on the primary display. You will have to set your tv to be your primary display in order to watch the movie.

This only happens with bluray and HD-DVD discs.

Sony VAIO... • Answered on Nov 14, 2019

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