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Question about iRiver H10 MP3 Player

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My Iriver H10 MP3 player will not load a repair program. It will turn on, then initialize itself, but then a notice pops up that says the system files are missing and to restore them with the Recovery Tool available at iriver.com. When the recovery tool is downloaded and activated it instructs me to turn on the H10 and connect it to the USB port, after which the recovery tool should begin its operation. However, the recovery tool takes no further action and the H10 can only be turned off by removing the battery. I can access the H10 via USB port using my computer and see nothing is listed. I placed the recovery tool program on the H10 and ran it there; same result. Iriver also has a firmware update program which I've tried running, both from the computer and on the H10. The program instructs how to connect the H10, at which time the program should initiate, but nothing happens. Running the upgrade program on the H10, as with the recovery tool, produces the same negative result. Another type of software from Rockbox.org for this device can be applied and appears to load, but afterward the H10 is unchanged and nothing is visible in the H10 files when examined via the USB port from my computer.

Posted by virginiajim on

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Anonymous

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  • 2,071 Answers

Hi,
Maybe it is a software problem that why it won't work,can ask another software or download again.

Regards:
votit

Posted on Jan 29, 2011

  • Anonymous Jan 29, 2011

    Take out all the content of your H10 mp3 and put it in a folder then reformat your mp3. After you reformatted your mp3 put back all content again including the software you have and run it. Feel free to ask whatever the result.

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You can choose manual or automatic upgrade function.
For information on automatic upgrade, refer to the iriver plus instruction manual.
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1 Connect the player and PC using the cable supplied with the player.
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