Tom tom will not turn on or off My tomtom one keeps flashing between just turning off screen and just turning on screen. Before it did this the screen froze saying that it was waiting to find a GPS signal. So, i cannot turn it off or on and charging it makes no difference. Please help!!

UNFREEZE Tom tom sat nav USING WINDOWS OR MAC PC

This will unfreeze your tom tom after exhausting every avenue this works!

You will need Internet access.

Ensure you have the correct tom tom desktop softwear installed on your computer for your tom tom device.

If not then download from tomtom

Removed sim card from tom tom located under sticker lower end of tom tom.

Carried out on a windows laptop with windows 7

(Note this should also work on mac although I did not get to try it and it is stated you will need rosetta on intel macs)

Ensure you download the flash tool for tomtom (clear_flash.dmg) for your operating system windows or for the mac VERY IMPORTANT YOU HAVE THE TOOL DOWNLOADED FIRST.
1.For windows: www.tomtom.com/updates/clear_flash/clear_flash.exe


connect tom tom to computer

find the tom tom on your computer and select all the files

you can firstly copy these to another location or separate drive before deleting all files.

Now delete ALL the tom tom files

Format your tom tom to FAT32 if using windows (im not sure of the mac settings yet)

Keep your tom tom connected to your computer

Run the flash tool and Flash the tom tom memory with the tool.

Restart your tom tom
It will update (but this time it should work!)
Select done after update
Tomtom reboots (restarts)
It may ask you to install a new update but there may not be any update to install just
Select yes to update.
Eject tom tom from your pc by selectinglower right corner symbol.
Now unplug device if ejected correctly
Congratulations your device should now work again.
Note I did not replace my sim card as it is not required to work the gps.
Hope this helped someone.
My device does not keep its settings What should do

it krd is in the tom tomeeps telling me to incert card but the ca

Red cross issue:
http://www.tomtom.com/support/index.php?Language=1&query=red+cross&FID=1898

mt tom tom keeps turning off

Hi - have had the same problem - if you look on the tomtom website and support they have a list and one is flashing red cross. You need to follow the steps to format the tomtom. I did this and it worked and it included the update. i havent reconnected since i have it working now. I think its a software problem with HOME. Make sure you do a back up on home and make sure you follow step by step. close HOME before you start to reformat and also in the preferences turn off the automatically connect to home when you plug into your computer or it keeps flashing up on the screen to correct. the only solution is to format it. i bought mine two days ago and the first one stuffed up so took it back for a replacement. this one worked when i turned it on but turned out the flashing cross appeared when connected to computer (i have a mac). good luck

The "White Screen of Death" was a problem plaguing the TomTom One V3 about a year ago. This was brought up in another FixYa thread here- http://www.fixya.com/support/t192218-blank_white_screen

As the solution suggests, call the manufacturer and you can easily have it fixed/replaced

turn tomtom one on get screen with x then just screen with tomtom one picture

Hook the Tomtom using the USB cable to your computer. You should see the Tomtom drive under My Computer as a drive letter.

Backup all data from the Tomtom to a folder on your computer. Now select the Tomtom drive and right click, select properties, select tools, and then Check now. Allow the computer to fix any problems with the Tomtom drive. Once this is completed. Remove the USB cable and do a reset. Now turn on your Tomtom and it should work.

press the on button then hold the on button the press the reset button, the screen sould flash white, once this is done connect the tomtom to the pc and turn it on then update it via tomtom home

TOM Tom no charge and will not turn on
leave on charge for two hours, then with the SD card out hold down the reset button at the back of unit for ten seconds and then the 'on' switch for ten seconds.
STEP 1
Connect your TomTom to your computer True True (``````````` (``````````` 0 95250 95250 via USB and open up your Windows Explorer and go to the drive. (It will be listed as TOMTOM (E) or some other drive letter).
Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.
You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.
STEP 2
Format your Tomtom via MY Computer.
STEP 3
Copy the Yellow Folders from the backup True True (``````````` (``````````` 0 95250 95250 you made in STEP 1 back to the TomTom.
STEP 4
Open TomTom Home
Click on Upate Now.
Install the latest update onto your TomTom.
Once installed, switch your TomTom off, then disconnect if from the PC.
Thats it. From now on, make a full backup using TomTom Home prior to any updates.
Also note, that copying all the files will take some time.