Question about Tomtom GO 910 GPS Receiver

1 Answer

Tom tom 910

Same problem connected to pc now its froze and wont turn off reset does nothing but display the welcome screen etc,,any ideas ?? thanks [email protected]

Posted by tez on

  • 4 more comments 
  • tez Jan 16, 2008

    hi,,theres no were i can see were an sd card goes mate ??

  • tez Jan 16, 2008

    there is no were that a card can go in its a tom tom 910 ????

  • tez Jan 16, 2008

    yes it cycles and thats all it does mate ,its a fuckin nuisance to be honest,,i had a crappy tom tom 1 2 years,,no prob,,

  • tez Jan 16, 2008

    mate,,it was ok till i put it on the pc then,,thats it no go

  • tez Jan 16, 2008

    ok mate,,i let you know how i go on ,,cheers for the help

  • tez Jan 18, 2008

    hey mate,,what a nightmare,,,it took ages to copy what you said etc,,i came home and switch it on and bingo its up and running,,moral of the story,,,dont connect to the pc again hahah,,cheers,,

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1 Answer

Cary Farah

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  • Master
  • 4,402 Answers

Do you have a sd card in the unit? take it out and push the reset button

Posted on Jan 16, 2008

  • 4 more comments 
  • Cary Farah
    Cary Farah Jan 16, 2008

    it would be on the bottom where is reset button is, yours might not have one.

  • Cary Farah
    Cary Farah Jan 16, 2008

    when you push reset does it cycle the unit and comes back to the welcome screen or doesn't even cycle?

  • Cary Farah
    Cary Farah Jan 16, 2008

    have you upgraded the firmware?
    http://www.tomtom.com/support/support.ph...

  • Cary Farah
    Cary Farah Jan 16, 2008

    STEP 1



    Connect your TomTom to your computer via USB and open up your Windows
    Explorer and go to the drive. (It will be listed as TOMTOM (E) or some
    other drive letter).



    Copy the Yellow Folders one by one to your PC. Ideally, save all the folders under a new folder that you name.



    You may find that the folder ttntools and gns may not be copied. This is o.k. if they aren't.



    STEP 2



    Format your Tomtom via MY Computer.



    STEP 3



    Copy the Yellow Folders from the backup you made in STEP 1 back to the TomTom.



    STEP 4



    Open TomTom Home

    Click on Upate Now.

    Install the latest update onto your TomTom.

    Once installed, switch your TomTom off, then disconnect if from the PC.



    Thats it. From now on, make a full backup using TomTom Home prior to any updates.



    Also note, that copying all the files will take some time.

  • Cary Farah
    Cary Farah Jan 16, 2008

    need to format the unit and put the folders back, this is the only thing that i know other than sending it back.

  • Cary Farah
    Cary Farah Jan 18, 2008

    :) glad it worked! i knew it would!

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