Tomtom GPS - Recent Questions, Troubleshooting & Support


How do I update my GPS system?

1) Install "TomTom Home" software in your computer from
2) Start TomTom Home in your computer
3) Plug in the GPS dock to your computer's USB port and place the GPS on the dock. The green light on the bottom right of the GPS should turn ON to indicate that the GPS is getting power from the dock and charging
4) Start your GPS while being in the dock. If the GPS asks "do you want to connect to computer" answer "YES"
5) The TomTom Home software will detect the GPS and check if there are any updates for it. Then you'll be offered updates to install. Some are free, some are not. You choose the ones you want to install.

Please, report back if you need further assistance

My ID: alexocuello_

8/16/2022 7:23:45 AM • Tomtom GO 700... • Answered 3 days ago

How can I update maps on my tomtom when I lost my bar code and receipt it is only 5 mths old

You do not need the barcode or receipt to register and update a tomtom. Connect to a PC and download 'my drive connect' from the tomtom website. Register the device with you name and email address and follow on screen instructions to update.
8/4/2022 7:52:02 AM • Tomtom GPS • Answered on Aug 04, 2022

Tom tom one activation code

you might be able to get you device code by:

select the main menu

select the change preferences

scroll through till you find 'show version'

select it & it may display your device code at the top?
7/24/2022 9:02:10 AM • Tomtom GO 300... • Answered on Jul 24, 2022

How to update my GPS TOMTOM XL IQ routes?

Plug it into your computer's USB port and go to TomTom's website.
10/19/2021 12:13:47 PM • Tomtom One XL... • Answered on Oct 19, 2021

How do i update my

Hi, I was having trouble too and have found the manual for the 3rd edition online

I'm following these instructions:

Installing TomTom HOME
Install TomTom HOME on your computer in the following way.
  • Connect your computer to the Internet and then connect your TomTom ONE to your computer using the USB cable.
  • A pop-up window appears. Select Run TomTom HOME. Click OK and follow the on-screen instructions.
  • If the pop-up window does not appear, browse to the TomTom device on your computer and run the file named Install TomTom HOME.
  • TomTom HOME is also available for download from the TomTom website.
  • For more information visit
  • Once installed, TomTom HOME will start automatically whenever you connectyour TomTom to your computer.

Hope this helps, Lynsey
8/28/2020 10:25:28 AM • Tomtom ONE 3rd... • Answered on Aug 28, 2020

How do i update my tom tom one

When you connect your TomTom to your computer (USB port) ... you can use the TomTom HOME software to check the updates available for your GPS. This assumes you've (previously) registered your GPS on the TomTom website, and you have TomTom HOME installed on your computer. If not, register your TomTom on the TomTom website (identify it with your email address), and install the TomTom HOME software on your computer. Then when you connect your GPS device to your computer, the TomTom HOME software should start up (or you can start it up), and you can log into your TomTom account ... and the HOME software will automatically search and let you know if / what updates are available for your GPS.
8/28/2020 10:24:34 AM • Tomtom Sat... • Answered on Aug 28, 2020

How To Update TomTom One XL

Sign in to Tom Tom home!
5/15/2020 4:31:15 PM • Tomtom GPS • Answered on May 15, 2020

How to Update TomTom VIA 52 Map How to update your TomTom device?
  1. Make sure MyDrive Connect is installed on your computer. Download for Windows® ...
  2. Connect your sat nav to your PC via the USB cable. MyDrive Connect will start automatically. ...
  3. A new screen will open, login and choose the updates you would like to perform.
5/11/2020 11:36:37 AM • Tomtom GPS • Answered on May 11, 2020

How to Update TomTom 4EN52 Z1230 GPS

Steps to Update Tomtom 4EN52 Z1230 GPS Device Navigate the Update icon on the home screen of your GPS device and choose tomtom home under device management. Once you navigate that tomtom home, you will be redirected to a new screen from where you can download and install the updated version of home.
5/8/2020 6:39:16 AM • Tomtom GPS • Answered on May 08, 2020

How do I add ALL the US Dunkin' Donuts POI's to the TomTom maps using TomTom MyDrive?

Adding POI files
  1. Go to MyDrive.
  2. Click on the My Places menu.
  3. If you are not already logged in with your TomTom-account, log in now.
  4. Click on POI files.
  5. Click Import POI file.
  6. Click Select File to browse your computer for the file you want to upload.
5/7/2020 3:56:15 AM • Tomtom GPS • Answered on May 07, 2020

How to set up my gps tomtom

Hello, Pierre - Apparently you do not have the user manual for your Tom Tom. You have not stated the model name of your Tom Tom. Therefore, all I can do is direct you to the Tom Tom home page: On the home page, you should see the link to Support, located near the top of the page. Click or tap on Support. You then should see the link to User Manuals. Click or tap on that link. Then you will land on the User Manuals pages (more than one.) You will need to find the link for your model Tom Tom (look through the User Manuals pages), choose it, and follow the on-screen information to download the correct manual (probably a PDF document - Adobe Acrobat Reader software needed - free) and save it to your computer. Note: If you do not own a computer, ask a relative or friend if you can use their computer to download and print the manual. If you need to do that, I recommend you give the relative or friend a ream of printer paper as a "thank you." You may also wish to purchase a black printer ink cartridge (make sure you know the manufacturer and ink number used) as a "thank you" gift, as well. Best wishes.
4/29/2020 10:56:52 AM • Tomtom GPS • Answered on Apr 29, 2020

Map not updated

If you are facing any issues while updating your GPS Device, feel free to browse ( website. I know the importance of GPS Device because I already faced such type of issues and one of my friend told me about this website and really it is very helpful. Admin of this website has published lot's of blog that will help you to update your GPS Device yourself.c67be00a-ebe8-47ba-b0b2-f2231478afcc.jpg
3/3/2020 7:40:30 AM • Tomtom ONE GPS... • Answered on Mar 03, 2020

Downloading Free Maps for TomTom GO 720

I want dowloading free maps for tom tom go 720
1/7/2020 7:30:29 AM • Tomtom GO 720... • Answered on Jan 07, 2020

Frozen startup screen

jump up and down on it about 27 times sorry 28 and see if that helps, it did me - i then went and bought a MAP
12/1/2019 1:31:01 PM • Tomtom One... • Answered on Dec 01, 2019

No GPS Signal in TomTom One XL all of a sudden

I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.

I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".

The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.

I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.

This may not work for everyone but this is what it took to get mine working.

11/29/2019 10:01:16 PM • Tomtom One XL... • Answered on Nov 29, 2019

TOmToM sUpPoRt pHoNe nUmBeR~+1:[877]:[769]:[O969].hElP

You can get best tomtom support phone number at Toll Free Number ( 1-877-769-0969 ). Tomtom Tech Support number ( 1-877-769-0969 )
11/12/2019 6:25:28 AM • Tomtom GPS • Answered on Nov 12, 2019

Password Reset Helpline Call 1-(805) 225-6690 We are 24 Hour Available Call Now

I think they mean the email and password registered for their TomTom Account

Plug the TomTom into your computer using the USB cable.
Click "yes" on the TomTom to connect
wait for any updates, click "Update and Install"
Click "Done"
Click "Read Manual"
This takes you to their website
Logon with your existing email address and password
Click "Edit My Profile"
On the left are 2 options one to "change email" and another to "change password"
11/4/2019 1:43:34 PM • Tomtom GO GPS... • Answered on Nov 04, 2019

Problem with map. You can't use this map on this device TOMTOM

It sounds like you are trying to use cracked maps and have not patched the .dll file for your TomTom in TomTom Home. Use yDGpatch to patch the .dlls in TomTom Home
10/10/2019 12:14:04 PM • Tomtom ONE XL... • Answered on Oct 10, 2019

I need an instruction manual for a TomTom XL N14644

Hey buddy....use this link to visit the website where you can view/download the manual for the TomTom XL N14644:
9/10/2019 7:43:38 PM • Tomtom One XL... • Answered on Sep 10, 2019
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