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Since the computer was able to detect the wireless router, there should be no problem connecting to the internet. Please go to the computer command prompt by clicking start menu then type in to the start search bar CMD then press enter. Type at the command box ipconfig /all .
Please reply to this email reagarding all the details you will see when you do the ipconfig /all.
Thank you for using Fixya!
If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b
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