Ok so I have this toshiba e-studio 162 that puts a black line down the side of the page. we have changed, toner, drum, and fuser on this thing and nothing changes. I have scanned and printed reports with the same results. I was also curious if there was a service code manual out there I could get for this so I can take it into service mode and adjust things like fuser temp and what not so I can continue to work on this. any ideas?
Clean the main charger unit
SOURCE: My e-Studio 150 is only producing all BLACK pages.
black pages are usually due to chargeing problems, when you open the right hand cover on the 150 model, the charging unit is located on the bottom of the door that swings open, on the left side of that unit, there are 2 contact springs, those 2 springs contact 2 brass looking tabs inside the machine when closed, clean those tabs, and springs, with a pencil eraser, or a cotton swap with VERY LITTLE rubbing alcohol, or both. The only other thing that would cause black pages would be the scanner light not turning on, which would be obvious, when you open the top cover to place a document on the glass, leave it open and press the copy button, if it lights up, that is not the problem, if the light never turns on, the scanner lamp is out.
Checking replaceables
If you experience frequent paper jams or printing problems, check the
number of pages the machine has printed or scanned. Replace the
corresponding parts, if necessary.
1. Press Menu until System Setup appears on the bottom line of the
display and press OK.
2. Press the left/right arrow until Maintenance appears and press OK.
3. Press the left/right arrow until Supplies Life appears and press OK.
4. Press the left/right arrow until the item you want appears and press OK.
• Supplies Info: Prints the supply information page.
• Total: Displays the total number of pages printed.
• ADF Scan: Displays the number of pages scanned using the ADF.
• Platen Scan: Displays the number of pages scanned using the
scanner glass.
• Imaging Unit, Transfer Belt, Fuser, TransferRoller, Tray1
Roller: displays the number of pages printed each item.
5. If you selected to print a supply information page, press OK to confirm.
6. Press Stop/Clear to return to ready mode.
when you reach the imaging unit reset it then try, it should work then
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