Make sure the microphone is turned on and the batteries are brand new. Next, make sure the microphone is plugged in securely and turn the mute switch off on the microphone. If it is still not working then click on the link below and send it in for a free replacement:
http://www.magicsing.org/Contact-Us/Magic-Sing/
http://www.magicsing.org/Enter-Tech-Magic-Sing-Troubleshooting-Tips.html
Hi and welcome to FixYa!
The voice coil is faulty for sure. When you turn the top of the mic you'll have access to the voice coil. Two things can cause this... the voice coil wire is loosen or the voice coil itself is worn out. You will need to replace the coil if ever the wire is secured.
Hope this helps and thank you for using FixYa! Have a good one!
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How do I check for a loosened voice coil? How do I replace a faulty voice coil? Can I replace
the voice coil myself? How much would I expect to pay for a voice coil?
I've decided to send the microphone back to the dealer for repair and let their technicians handle the problem.
Bill Kama
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