Unplug the machine,remove the two phillips screws that hold down the top console,flip up the console,with a screw driver pop the two metal clips,just stick the screw driver in the hole and on top of the clip and push back towards the wall and the clip will release,in between the clips you'll see the lid switch,a white plastic harness connector,unplug that then open the lid,grab the frame pull back and up and remove the frame of the washer,look at the bottom rear of the frame and the tub,you should see a spring hanging there,the hole that it was connected to rotted out,you need to drill a new hole and connect the spring to it,that spring keeps the machine from bouncing all around like it is
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