Make sure there's no paper in the tray.Use the printer control panel to scan.
First Try using the HP Scan Diagnostic Utility in Windows - HP Customer Care (United States - English)
Second Try using the HP Print Diagnostic Utility in Windows - HP Customer Care (United States - English) or reversal.
If this not work reinstall the printer.
If you need more help come back.Post / thumbs / testimonial are welcome!
If you need more help come back.Post /
thumbs / testimonial are
welcome!
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