Either the walk belt is loose or the front roller pully has spun. In order to determine which one, you need to remove the moter cover and watch the drive belt and front roller while you walk, try to stop the belt and see which one stops. If the walk belt stops and the front drive roller keeps turning, then you need to put a couple of turns on the rear allen bolts. If the roller stops when the walk belt stops, see if the drive belt(small one going to the motor) stops as well. If the drive belt turns fine,but the walk belt and the front roller stop, you need to replace the front roller, because the plastic pully that is connected to the roller, is pressed on and cannot be tightened.
Hope this helps
If you need further help, I’m available over the phone at https://www.6ya.com/expert/matt_8dbc24bf722649ac
Test the transformer: tips how to measure the transformer replace the drive board if the transforme is o.k
Watch the videos:
http://www.youtube.com/watch?v=TquYcOzGIw4&feature=related
http://www.youtube.com/watch?v=9G4MZh8JO2Q
http://www.youtube.com/watch?v=M7qJrRbdfBc
http://www.youtube.com/watch?v=MIIxoPtvhy8
hthttp://www.fixya.com/support/r10724803-measure_voltage_in_transforme_fitness http://www.youtube.com/watch?v=bF3OyQ3HwfU&feature=related
http://www.fixya.com/support/r10724803-measure_voltage_in_transforme_fitness
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