Posted on Oct 27, 2010

Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

There is an error code #77 that tell me to unplug the fax machine and call brother

1 Answer

Nikolay Boychev

Master 525 Answers
Posted on Jan 23, 2011

Nikolay Boychev

Master

Joined: Jan 18, 2011

Answers

525

Questions

Helped

315179

Points

1297

Heater harness disconnected or broken. Or heater thermistor harness
disconnected or broken when the power is turned on, the top cover is
opened and closed, or the machine exits from the sleep mode.
Heater thermistor short-circuited. Or heater thermistor harness disconnected
or broken when the machine is on standby. )

Anonymous Jan 23, 2011

( 76 Heater harness disconnected or broken. Or heater thermistor harness
disconnected or broken when the power is turned on, the front cover is
opened and closed, or the machine exits from the sleep mode. )
( 77 Power turned off and on at the occurrence of error 76 or 78. )
( 78 Heater thermistor short-circuited. Or heater thermistor harness disconnected
or broken when the machine is on standby. )

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

Error Code 77 on brother 4100 fax intelifox business class

( 76 Heater harness disconnected or broken. Or heater thermistor harness
disconnected or broken when the power is turned on, the front cover is
opened and closed, or the machine exits from the sleep mode. )
( 77 Power turned off and on at the occurrence of error 76 or 78. )
( 78 Heater thermistor short-circuited. Or heater thermistor harness disconnected
or broken when the machine is on standby. )

Read full answer

Nov 05, 2010 • Brother IntelliFAX 4100 Laser Fax

8helpful

1answer

Machine is on and showing "error message #77 and says to unplug machine and call dealer. What is error 77?

Error #77 refers to a mechanical problem, but I'd say about 7 times out of 10 it's a mistake. Fortunately, Brother fax machines have override commands :). Try this:

1. Turn the power off and unplug the power source.
2. Press and hold the menu button and plug in the power source (don't let go of the menu button!).
3. Hold the menu button for 5 seconds after plugging in the power source.
4. Release the menu button and press "91"
5. If the screen still shows the error code, press "99".

Hopefully this will override the error and you can get back to work :) .

Hope this helps! Good luck!

Read full answer

Aug 30, 2010 • Brother IntelliFAX 2800 Laser Fax

5helpful

1answer

Error 77 message

The 77 error is caused by a fuser temperature sensor. The following steps can be used to possibly reset the Intellifax 4100 77 error.

1. Unplug machine then wait 15-20 minutes.
2. Hold down menu key. Plug in machine.
3. Release menu key at maintenance message.
4. press 91 then set button
5. press 99 then set button
6. Machine will warm up.
7. Press Reports key, then press 1. This will test if the machine can
print.
If these steps do not reset the error the thermal fuse would have to be replaced by a repair technician.

Read full answer

Jul 22, 2010 • Brother IntelliFAX 4100 Laser Fax

7helpful

1answer

Machine error 77

Hello there, in a situation like this the best thing for you to do is to call Brother customer service at 800-284-4329 and explain the problem.
Thank you

Read full answer

Jul 16, 2010 • Brother IntelliFAX 2800 Laser Fax

1helpful

1answer

Error 77

Error 77 is fuser error . Shut off the power for 20 minutes . If that didn't reset the unit , then you need a new part . Call the local dealer to ask about new part price .

please rate !

Read full answer

Apr 13, 2010 • Brother IntelliFAX 2800 Laser Fax

0helpful

1answer

Getting a error msg 77 ?

Your Heater Thermistor most likely short circuited. It's a $10.00 part, however, you will want a Brother ASC to replace the part as it requires you to take most of the machine apart. Call your local Brother ASC by searching Brother's Website http://www.brother-usa.com/service/default.aspx enter your printer info and your zip code.

Read full answer

Dec 31, 2009 • Brother IntelliFAX 4100 Laser Fax

0helpful

1answer