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I think you need to manually
move the carriage unit and replace the print head but go into the service mode first and see whether its asking to have the print head replaced before you spend any money.
does this error occurs mainly using compatible cartridges or also with original ones?does this error occurs mainly using compatible cartridges or also with original ones?
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there is no enough ink in the head managment sensor.
Go to menu, test print, nozzle check, check the grids 12 pair of grids.
Check if there are any brocken grids.
After that you have to perform head cleaning B twice or more.
If the problem still remains then replace print head.
also perform firmware update to the latest version though the official canon site
I have had two of my Canon plotters give this error.message, I had to manually move the carriage unit and replace the printhead. On one of the plotters the error message returned, on the second plotter I was able to go into service mode where it asked me to replace the printhead. I just went though the motions since the printhead was brand new and I was able to get the plotter to function correctly.
it's a multiple problem....there is no enough ink for the head managment sensor to understand the good function of the print head.
Print a nozzle check to see what is going on
Then come back for more information
Try to update the firmware version to 1.32 (latest version on www.canon-europe.com).
Then check the move of the carriage unit if any foreign object is on the move.
Last try a lubricate the shaft and replace the shaft cleaner.
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