My SONY DCR-TRV38 Digital Video Camera is not recognized by my Windows Vista software, and I am unable to download my videos to my PC.

This works Premium Capture Audio Video Adapter USB VHS to DVD Converter Video Win XP VISTA captured all my digital tapes on my WINDOWS 7 PC good luck Scottymac

Go to esupport.sony.com there they list all there drivers for there products. Hope this helps.

Manual - http://www.sony.co.uk/product/sdh-digital-8/dcr-trv265e#pageType=manual
Driver and instructions - http://esupport.sony.com/perl/swu-download.pl?template=EN&upd_id=1452&PASSVAL2=SMB
Free video editing software - http://www.desktop-video-guide.com/top-5-free-video-editing-software-review.html

Hi there,

Well the problem occurs to to driver, so first of all you can try to install driver of your camcorder into computer, you can follow the below link to download the driver -

http://esupport.sony.com/US/perl/select-system.pl?PRODTYPE=37

(Post comments if further you have the same problem)

Good Luck!!

Thanks for using FixYa!!

I have same camera and computer. I use IEEE1394 FireWire(CardBus PCcard). It works for Ulead DVD MovieWriter which is in my Vista.

Hi,
Click Sony Support and download Vista updates for DCR-TRV480 camcorder.

At Sony Support, you can download required updates / driver for Vista.

Download Updates of Vista for your Sony DCR-TRV285E camera at Sony Support , ( see downloads )

I had a same issue but now I found one way using the fireware that comes with the DCR-TRV38. I tried on my windows XP service pack 2.
1. hook up the fireware cable both in sony and the computer. If your computer does not have fireware card, you need one.
2. switch the camera button from "off" to "camera"
3. after few seconds you will see new hardware found and will ready for use. you may also see pop up window to capture the video if you have Microsoft Windows Movie Maker (WMM).
4. open the editing s/w and capture the video. I used the WMM which gives many option to capture the video (ie:DV-AVI, high quality format and many more)

hope this helps.

BG

I happen to have this setup... you need to set the audio source (the usb camera connection.) It is possible to hook up via the sound card, but that could be stressful for some.