This is caused by a rusted plunger and solenoid . To replace them ( in a kit pt # WR62X10055 ) , remove the top plastic hinge cover of the freezer door , and disconnect the plug there . This removes power to the door . Use a small screwdriver or butter knife , under the dispenser control panel , and pry outward . Disconnect the 3 plugs . Remove the 4 screws on each corner of the white dispenser switch body , and slide foreward . The solenoid and plunger are at the top right , held on by 3 screws . Replace with the kit . Cleaning the plunger will not help . The kit needs to be replaced . ( note .. when reinstalling the white switch holder , it slides back in , on a slight track , so the dispenser board will pop back in flush . When re-installing the dispenser board , put the top in first , then pop the bottom back in place ) . Don't forget to plug the door back in .
Check the door gasket. if the door does not seal well it will leat the warm air in and the condensate will freeze in the ice box and chute. also check the flap at bottom of the chute. they get broken stuck or lost and allow warm air in to the chute witch freezes the condensate and frosts the chute. good luck!
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