How is the HP Officejet Pro L7555 connected to the computer? Can you manually launch a scan from the computer using the HP software?
If you can start a scan from the software, you may need to set the software to listen and respond to the all-in-one's buttons. In Settings, choose Scan Settings. In this menu, select Scan To Setup. Add the needed buttons. Click Update device and set the scan quality/destinations. Save this. If these short-cuts are available in the HP Solution Center, check if the monitoring software is set to run automatically. If the monitor is closed, you will need to launch it.
If you can't launch a scan from the software manually, then your computer and the all-in-one are not communicating properly. Scanning requires bi-directional communication. If the connection involves a USB cable, try a new cable. Try a direct connection if you are using a USB hub. For a network connection, check your firewall (inbound and outbound traffic). Resetting the firewall will depend on that software. Check that you have the current drivers. Consider using the HP diagnostic software to check for problems.
I hope this helps.
Cindy Wells
SOURCE: scanning
Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then restart it. 5. Reinstall the HP All-in-One software. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen.
SOURCE: HP OFFICEJET 5610V No scan options
If you get the error while trying to scan with your HP 5610v All-In-One, the easy way to scan from your printer is to click on start, go to Paint and then File, the option "From Scanner or Camera" will come up.. click there and poof - you can scan anything you want and save it where you want... Problem solved!! good luck!!!
SOURCE: Need to scan - unable to on my HP officejet 5610xi All-in-One
open control panel -> go to scanners and cameras -> start the hp officejet 5610xi -> then it should start enjoi :)
SOURCE: my HP printer 2350 all in one will print on the
try reloading updated drivers from manufactures site
Testimonial: "I already tried several times to download drives but that did not solve the problem."
SOURCE: Replaced old laptop with new
windows 7 install software for any printer automatically
i use hp 2100 and hp 1608 printers with windows 7 without installing their software
if your os is not recognizing the printer than you need to download theupdated software compatible with windows 7 of your printer
AND DRIVER".
from the button. 106 views
Usually answered in minutes!
×