Question about HP Officejet 6310 All-In-One InkJet Printer
I had the same problem. My issue was that the All in 1 software was not starting up upon boot (lower right hand side of Windows screen). Once I fixed that, the problem is resolved.
Posted on Jul 16, 2008
Many issues are caused when the HP All-in-One is connected to the computer using a USB cable before the HP All-in-One software is installed on the computer. If you connected the HP All-in-One to your computer before the software installation screen prompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your computer. 4. Turn off the HP All-in-One, wait one minute, then restart it. 5. Reinstall the HP All-in-One software. CAUTION: Do not connect the USB cable to the computer until prompted by the software installation screen.
Posted on Aug 19, 2007
Hi old novii, sorry to but in but I had bigmountain on chat.
Hi again Bigmountain, pls download the patch here. If that still does not work uninstall as we have discussed and download/install the new drivers/installers here. So even if your CD is not working, it should still go through with the installation. Please, pls follow installations/on screen instructions.
Hope this be of additional help/idea. Pls post back how things turned up or should you need additional information.
Good luck and kind regards.
Thank you for using FixYa.
Posted on May 14, 2008
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