Also along with not being able to hear the call coming through. My volume on my keypad does not work at all it remains silent even though the volume on the keypad is clearly on. What should I do?

Everytime I try to call someone. My phone says that is is calling and the timer starts immediately. Yet I do not hear a ring at all. What should I do? Everytime I try to call someone. My phone says that is is calling and the timer starts immediately. Yet I do not hear a ring at all. What should I do?

im having a simular problem. i can call someone and hear them. i cant hear another person when its on speaker. also when people call me i cant hear my phone go off. my volume is up, ive called verizon and they said to take the battery out and put it back and its still not working. what do i do im having a simular problem. i can call someone and hear them. i cant hear another person when its on speaker. also when people call me i cant hear my phone go off. my volume is up, ive called verizon and they said to take the battery out and put it back and its still not working. what do i do