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Re: What module do I need to purchase to get called ID on...
The Norstar 616 system was made before CLID was readily available. You could however, purchase a Nortel CICS system with CLID card(s). CI trunk cards handle up to 4 lines per card making the capacity of the system 8 lines by 16 stations.The CICS system will work with the existing m7310 sets you have so you wouldn't have to incur the cost of new telephones.
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First off seven to nine you do not use an external cid unit for norstar systems. Make sure you have a caller id card in the main ksu or key service unit( the phone cabinet) It should say CI on it. If the card says DS then you do not have a caller id card on the system and will need to exchange it for one. Then the system phones will have to be programmed for cid.