NorStar Lands Phones - Recent Questions, Troubleshooting & Support


Reset voicemail box and when the set up the voicemail on there phone and record there greeting make sure they record there name as well then it will play the extensions recorded name

NorStar Meridian... | Answered on Apr 05, 2020


Make sure you are playing the same greeting number you are recording

NorStar M7324... | Answered on Apr 05, 2020


The extensions must be added to a ring group and the the number programmed to ring that group

NorStar T7316E... | Answered on Apr 05, 2020


If it is on all phones it sounds like the system defaulted and needs to be re programmed

NorStar T-Series... | Answered on Apr 05, 2020


Switch jacks that they are plugged into and see if that don't fix it

NorStar M7310... | Answered on Apr 05, 2020


You would need to change the ccr tree

NorStar Meridian... | Answered on Apr 05, 2020


Set relocation will not help if it is not the same model phone your buttons will be all messed up

NorStar... | Answered on Apr 05, 2020


You are picking up background noise as well as what you are trying to say. The mics are sensitive if you are moving papers or have a fan blowing that will cause the issue you have described

NorStar Meridian... | Answered on Apr 05, 2020


It would need to be programmed to do it.

NorStar M7310... | Answered on Apr 05, 2020


Sounds like the extension needs to be programed to ring for incomming calls.
Programming2.gif is done on M7310, M7324 and T7316 sets.
To set up ringing you need to enter programming2.gif by pressing the feature key followed by **266344.

When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming.

At the terminals&sets prompt, press the show key (top right arrow).
The display should now ask for an extension number.
Enter extension number you wish to program ringing on.
Press the show key (top right arrow)
The display should sat LINE ACCESS
Press the show key (top right arrow) .
The display should say LINE ASSIGNMENT.
Press the show key (top right arrow) .
The display ask for a line number. press list
The display should say line 001: appear only
press the Chng key till it says appear & ring
press next key (lower right arrow)continue with the remainder of the incoming lines that you have on your telephone
press the release key when finished

NorStar M7208... | Answered on Dec 01, 2019


  1. Press feature
  2. Type **266344
  3. On password type 266344 (wont show the numbers as you putting them in)
  4. Terminal + extns will appear, press line 6
  5. Find ext number, type number and the name will show up
  6. Press line 6, line access will appear
  7. Press line 7 twice and change will appear
  8. Enter the name then press line 1
End session and save

worked for me, hope it helps

NorStar M7310... | Answered on Aug 26, 2019


You are probably inadvertantly did a busy station signal to sta 24 and are still queued up to it. Call 24 AND have them ANSWER to clear it. You may have to do it multiple time as most systems will allow 8 stations in the queue

NorStar Lands... | Answered on Jun 09, 2019


Does it light up?
Does the speakerphone work?
Have you swapped the cords and handsets?

NorStar Lands... | Answered on Jun 09, 2019


If you have no messages in your mailbox then someone has accidentally sent you a message from their phone set. You can usaully clear this by using the options in the display to delete all messages or try these feature codes

The Feature button is the gray button that looks like it has a globe on it located under the display.

Press Feature #65
or Feature #1

NorStar... | Answered on Apr 17, 2019

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