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Posted on Apr 15, 2008
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Disc ring my 360 is leaving a big ring scrach on all my 360 gamrs do you know what could caus that

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Michael Kaskey

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  • Expert 22 Answers
  • Posted on Apr 15, 2008
Michael Kaskey
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Joined: Apr 08, 2008
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While disc scratching is known to occur if you move your XBox360 console from vertical to horizontal position while the disc is spinning or by bumping the console while the disc is spinning, there have also been reports that discs have become scratched when the console has not been moved at all. The official line from Microsoft is: "If you are experiencing scratched discs without moving your console you should contact 1-800-4MYXBOX for warranty support from Microsoft." Unfortunately, Microsoft will not replace your scratched discs for free. Instead, they offer a scratched disc replacement program with a charge of $20 per disc. To take advantage of this program go to the XBox website and search for "XBox Disc Replacement Program".

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Related Questions:

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Scrached disk

game station or shop like it will have a disc fixer. take it into them and they will be able to repare the disc.
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Game is not working. has a ring around it. it has scraches on it.help me!!!!!!!!!!!!!!!!!

Here is something you can try and I know it sounds strange.
Get some toothpaste and put a very thin layer over the bottom of the disc.
Let it dry completely and then rinse it in cold water until its clean.
The reason this works(sometimes) is because the toothpaste does the same for the disc that it does for your teeth. It fills in the scratches.
Try it at your own risk but I have gotton a few more months at least by doing this.

Kaufman605
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My game is scrached. it has a circie on it. it said to clean. we did it ,but iut wont play.

Did this occur by moving the console while the game is running?

If so then you have ringed your disc and it is unplayable.
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My XBOX(not a 360) won't read disks

Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to a Professional Disc Repair Service and the discs shall be sent back as good as new.

If this laser burn scenario is consistently happening to your game discs, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.
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Unable to play a game

Try cleaning the disc and check it for deep scraches. if it has deep scraches get a skip Dr (works like a champ) if this does not work. is the DVD drive and you should call a xbox 360 Repair shop.
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Inserted disc into the xbox 360 elite 120 gb and now the disc has got a deep continous scrached ring around the face of the disc now the xbox 360 will not read the disc so im not able to play on it.

your dropped or tilted your 360 while playing the disc. this happens. there is nothing you can do except return it if you have a reciept for another one or buy another one. if you drop your 360 while its on with a game inside or you tilt it the disc inside will scratch up because of the spinner.
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The gamr big ol bass 2 does not work on my ps2

If you're getting a Disc Read Error, you may need to clean the disc. Inspect it for scratches. Is it the only PSX game that won't work? If all your PSX games won't read, you should clean the lens of your PS2, although the read errors are a sign of lens damage.
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Xbox 360 dosent READ AND ROTATE WELL! PLZ HELP ME!

Hi there,

you will need to take this apart, and look inside the disc drive itself, and most likely tights some screws up as they get loose with the vibrations of the drive
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Xbox 360 leaves scraches on my game.

if your 360 is still under warenty with microsoft they will replace your games and your system. give them a call. If its not under warenty you will have to purchase a replacement disk drive as its clear the laser is off kilter. In the mean time i would suggest not putting any other disks into the system until the issue has been resolved. Good luck!
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