Microsoft Xbox 360 Elite Console - Black Logo
Posted on Jan 05, 2010
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Inserted disc into the xbox 360 elite 120 gb and now the disc has got a deep continous scrached ring around the face of the disc now the xbox 360 will not read the disc so im not able to play on it.

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  • Posted on Jan 05, 2010
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Your dropped or tilted your 360 while playing the disc. this happens. there is nothing you can do except return it if you have a reciept for another one or buy another one. if you drop your 360 while its on with a game inside or you tilt it the disc inside will scratch up because of the spinner.

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Game is not working. has a ring around it. it has scraches on it.help me!!!!!!!!!!!!!!!!!

Here is something you can try and I know it sounds strange.
Get some toothpaste and put a very thin layer over the bottom of the disc.
Let it dry completely and then rinse it in cold water until its clean.
The reason this works(sometimes) is because the toothpaste does the same for the disc that it does for your teeth. It fills in the scratches.
Try it at your own risk but I have gotton a few more months at least by doing this.

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Did this occur by moving the console while the game is running?

If so then you have ringed your disc and it is unplayable.
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While disc scratching is known to occur if you move your XBox360 console from vertical to horizontal position while the disc is spinning or by bumping the console while the disc is spinning, there have also been reports that discs have become scratched when the console has not been moved at all. The official line from Microsoft is: "If you are experiencing scratched discs without moving your console you should contact 1-800-4MYXBOX for warranty support from Microsoft." Unfortunately, Microsoft will not replace your scratched discs for free. Instead, they offer a scratched disc replacement program with a charge of $20 per disc. To take advantage of this program go to the XBox website and search for "XBox Disc Replacement Program".
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Depending on how deep the scratches are determines if they can be fixed. There are many pastes and polishes, even a sander. For scratches that are not too deep and don't reach the reader (inner part by the hole) I used a banana, sounds crazy but actually worked great. May not work on bad scratches though. An instructional video is seen here.
http://youtube.com/watch?v=CS2NMeUBArs
Toothpaste is also known to work.
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