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Anonymous Posted on May 20, 2010

When i turn my ps3 system on, I get a red screen t...

When i turn my ps3 system on I get a red screen that say's... A serious error has occured contact technical support. And it doesn't read the disc but it works for certain prior games that I've owned.

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  • Posted on Sep 16, 2011
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hello Guest

OK so you have what is known as the Red screen of death, this is hardware failure internally and will need to be fixed, you have two options here.

Option 1

You can call Sony and they will repair this for you for free if your in warranty, if your out of warranty then the price I'm afraid is a huge $150.

Option 2

You can easily fix this problem at home using a professionally made PS3 repair guide, follow the step by step instruction and be up and running again within the hour.

OK best of luck

Peter

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  • Posted on May 23, 2010
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Red screen = scrap unit. Sorry.

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  • Posted on May 22, 2010
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0helpful
1answer

Red screen

The "Red Screen of Death" usually happens in later PS3 Fat models right after you have turned on the PS3. It can happen right after the PS3 logo and wave animation appears. It is a mysterious error that seem to be software related during the checking process (perhaps some corruption in nand flash or harddrive block). When the error occurs, the screen turns red, and you see a message:

A serious error has occurred. Contact technical support for assistance.
0helpful
1answer

Playstation 3 (PS3) Console: red screen saying Serious Error has Occurred...

Well, of course you should first try unplugging, replugging, turning it off on the backside button, turning it back off, holding the on/off button 3-4 seconds while it is on, and so on.

If neither of all these things work, there might be corrupted data or you might need a firmware update (hate those on mp3's, then how is it on ps3's? >.<).

But for those, you would need to contact customer support, as it says on your red screen message.

Customer support:
Choose your language and then go for support
http://www.playstation.com/country-selector/

If you cannot find the customer support on your region (which I highly doubt), just go for the customer support of Sony: http://esupport.sony.com/


Hope this helped
1helpful
2answers

Red screen: "a serious error has occured"

This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.
0helpful
1answer

My ps3 when you turn it on it has a red screen and says a serious error has occured

This is called the "PS3 Red Screen Of Death" it's the same as the 360's RROD. The best solution would be to contact Sony about it and they should resolve the issue.
0helpful
1answer

A serious error has occurred

Contact Sony but it sounds like you have screwed up your OS. Did you turn it off during an update?
0helpful
1answer
0helpful
1answer

PS3 is "on", red screen has occurred with a error warning

this is probably an warning about problems with your hardware (such as gpu or ram modules) .
The only thing you can do is taking the system to an assistance centre for hardware checking, they will test all the components of the system .

if your system is covered by warranty, don't waste time and call sony as soon as you can !!

unfortunately, there isn't any firmware solution to fix it, because all system functionality is prejudiced.
the only thing you can do (i belive it wont work), is reseting av settings by holding the on;off button when starting up the system .
0helpful
1answer

When i turn on my ps3 a red screen comes up

Usually it's a motherboard issue, but you can try booting the PS3 WITHOUT the hard drive installed and see what happens.

Let me know.
0helpful
2answers
1helpful
1answer

My ps3 is broken

okay if the problem persists every time you turn your system on, try holding the on button on the front of the console down until you hear a second beep. that will reset the system. if the system turns on without the screen, back up your data onto an external hard drive, and reinstall the ps3 through the settings menu. the reason that you are getting this error is either because of faulty hardware or software. so we are going to try the software approach first, if this doesn't work, please message me back saying if it did or not.
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