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Uninstall the printer and reinstall it using the new driver. After removing the old driver and installing the new one, scan your computer with RadarSync so that you will know which drivers need some updating.
try uninstalling the printer driver and installing the build in windows driver reboot the pc try printing from notepad, any test page at all to see if the problem is the program you are printing from, or if its a windows problem (system wide0 and crashes when printing with any program
I got the same problem here with the same printer. however it prints well using words and pdf. it says Data Execution Prevention (DEP) problem when it crashes, but it still crashes when I put the explorers as exception for DEP. Anyone could help?
With symptoms like that, is the printer power cord plugged into the PC's uninteruptible power supply?
NO Laser printer should be connected to a UPS, as the internal heating wand/assembly draws way too many watts, as does the rest of the printer.
In this scenario, the PC would shut OFF due to the UPS being momentarily overloaded.
Plug the printer into a separate surge protector.
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