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Posted on Apr 23, 2010
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Our dryer stopped heating so we changed element and cutoff kit, worked for 2 loads and quit, again changed cutoff kit and worked for 15 minutes and stopped heating again, what are we not doing right?

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  • Master 949 Answers
  • Posted on Apr 23, 2010
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The cutoff is there to trip if too much heat builds up around the heating element. The most common reason for this is plugged venting. But it has to do with poor air flow for sure.

- Check to make sure your lint screen is clean and nothing is fallen down the lint filter chute

- Briefly run the dryer without the vent connected and feel the air coming out the back of the dryer, it should feel like good air flow, now connect it again and feel the air where it comes out of your home, it should feel about the same strength.

- To clean the vent, you can use a long brush, a vacuum or even a leaf blower to try and clear the lint. (blow from inside out or you may make a mess inside)

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I changed the thermal cutoff. it dried one load and then wouldnt heat again

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Zuraxus what you are seeing is normal for a time. Here is how this dryer works. With a wet towel in the dryer, the first 5 minutes is testing to see if the load is wet. If so then between 5 & 10 minutes the dryer will turn on the 800 watt heater section (only in clockwise rotation). If still wet enough from 10 minutes to 15 minutes it will turn on the 1900 watt heater (heating only in clockwise). If still wet enough 15 to dry will turn on the full 2700 watts in clockwise and 800 watts in counter clock wise. That is how the cycle works. However it is hard to tell with the rear cover removed as the blower pushes the air thru the heater. Careful that by running with the back panel off you don't trip the high temp manual reset protector. So yes this sounds normal. What is the issue that is causing you to think the dryer isn't working proper?
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