Microsoft Xbox 360 Elite Console - Black Logo
Posted on Jan 24, 2010
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

XBOX 360 Elite won't play disc; says "reading" then "open tray".

When you put a game or a DVD in our Xbox 360 Elite it says it is "reading" then says "open tray". Will not play any game or DVD, have tried many. Have also visited the Microsoft website and tried the suggestions listed there including removing the hard drive.

1 Answer

James Bradburn

Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

  • Expert 299 Answers
  • Posted on Jan 24, 2010
James Bradburn
Expert
Level 2:

An expert who has achieved level 2 by getting 100 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Vice President:

An expert whose answer got voted for 100 times.

Joined: Jan 18, 2009
Answers
299
Questions
4
Helped
155078
Points
913

If the console has never been opened to change the dvd drive then eather your laser lens or one of the 2 motors in the drive needs to be changed. 90% of the time its the laser lens. You cant just use any laser for the xbox 360. There are 3 different drives. Toshiba, BenQ, Samsung, so you have to see what drive model you have before you try to order one yourself. I repair these often with 99% success.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

My xbox 360 elite keeps on saying open tray even though i have a game in i would open it than it would read for about 2 seconds than say open tray again and i dont want to take it apart to void my warranty

The warranty on the XBox 360 is ONE YEAR. If you have had it for more than a year, there is no more warranty to be void. You can open it.

The XBox 360 is a wonderful video game console, however, with heavy usage, the laser (and/or other components in the drive) will eventually burn out. The first signs of the laser starting to burn out is that your game will start freezing during game play. Eventually the games will stop reading altogether and you will get an "OPEN TRAY" message when you put a disc in and close the tray. What this means is that the XBox 360 thinks that there is no disc in the system.

You can click into the following website for more information, as well as parts to fix this issue:

http://store.richspsxparts.com/howtofixxb36.html

vidgamefixer_10.jpg
0helpful
1answer

Why wont my xbox 360 elite read discs? i put disc in and it comes up reading and then open tray

My only questions are does the console say the discs are damaged in any way? and is the console standing up right?
If the discs are scratched in any way then that might cause the 360 to not read the disc and sometimes having a console play the disc upright (example of upright 360) for a long time can cause dis function when trying to play discs, so try playing the discs with the console on its side (side example) These are my solutions to the problem but you can try these: Solution 1 Solution 2
0helpful
1answer

The xbox 360 elites keeps on saying open tray when trying to play

1, the disc may be dirty
2. the mian reason for this your xbox drive cannot read the disc , because the power of the lens is gone(not completely) ,

solution:

1. keep your disc inside the drive and switch off the console, again swith on try this 2 to 3 time
2. keep the console in vertical position or little slanding position(180 dg) make sure it does not fall

3. its better to buy hatddisc and load the game inside it , so that u lens life increased

4. change the entire drive
0helpful
1answer

XBOX 360 cd rom is not reading discs

1. Make sure you REMOVE any discs from your XBOX' tray. 3. Turn on the console again, either by using the controller or the POWER button (NOT the EJECT button) and WAIT for the initial XBOX setup. ... This fixes the OPEN TRAY error 100 % of the time on my XBOX 360. XBOX 360 cd rom is not reading discs Google Search
0helpful
1answer

My xbox 360 doesn't play my games

it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at [email protected] ty
0helpful
1answer

My xbox 360 doesn't play my games

the lens of the disc drive needs a check up...
14helpful
3answers

My xbox says open tray when there is a disc in it

common xbox flaw mine does the same ,just keep opening and closeing the tray till it reads the disk,this can be very annoying .your dvd tray is probally on the way out
0helpful
1answer

Laser is not reading disc says "open tray" after 2 sec. xbox 360

my xbox 360 elite has 2 red lights, which im led to believe is over heating, but it had only run for 15 seconds so cant of overheated so whats the problem? regards paul.
1helpful
2answers

Not reading any discs

My xbox is not reading discs. please help.
Not finding what you are looking for?

570 views

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

ELECTRICKSUSA
ELECTRICKSUSA

Level 2 Expert

282 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...