When you put a game or a DVD in our Xbox 360 Elite it says it is "reading" then says "open tray". Will not play any game or DVD, have tried many. Have also visited the Microsoft website and tried the suggestions listed there including removing the hard drive.
If the console has never been opened to change the dvd drive then eather your laser lens or one of the 2 motors in the drive needs to be changed. 90% of the time its the laser lens. You cant just use any laser for the xbox 360. There are 3 different drives. Toshiba, BenQ, Samsung, so you have to see what drive model you have before you try to order one yourself. I repair these often with 99% success.
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