We just bought an E250R. When plugged into the computer, it charges and says its connected and we have had no problems downloading mp3's to it. However, I cannot get the Sansa Media Converter program to detect the player so I can put photo's on it. Any ideas?
well, we just bought a new mp3 player. its a 2 gig and everytime i plug it in, the windows installer shows up and i install it. the problem is that it always says that there is an error and it wont recongize the usb device. it doesnt have the SETTING>MODE>USB function. im so lost. plz help me.
Well can you see the mp3 as a device in my computer ?
then you can manually put the photos into it remember to have hidden files off so u can see all files..
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To get the computer to recognize the player, you must engage the hold button and hold the rewind and menu button at the same time. Let me know if you need more help.
Down load the firmware on Sansa's website. I have a Sansa 250R and it wouldn't work with the new replacement usb (Griffin) cord I bought at Best Buy. So I bought a Sansa Fuze and the cord that came with it worked on the E250R. Huh? Yeah, go figure...and oh, that replacement Griffin usb cord I bought worked fine with the new Fuze. I came real close to buying a new battery for the E250R but instead invested that money in the Fuze.
If the 4gb micro SD is a high capacity SD (it will say micro SDHC on it) your player may not be able to read SDHC cards, my sansa can't because it's the 'older version' it will read 2gb and below micro SD cards though (it sucked when I found out because I had just bought a 6gb micro SDHC)
If you formatted it thru Windows Media Player, or Rhapsody, it didnt really format properly.
Make sure the device is in Rhapsody Mode. Settings>Mode or USB Mode>Rhapsody.
On your computer go to Disk Management. Right Click on My Computer and select Manage. On the next window select Disk Management, under Storage. On the right side at the top of the window you will see the device listed (i.e. Sansa e250r). Right click on the device and select format. Dont select any other options, just hit Start.
Your device is now formatted properly.
Best of Luck.
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