Dish 500 and receiver 311

Yes. Just use the same coax satellite cable.

Hi lisac1351,my name is Mike Houston of DISH Network and I was reading over your post and ifthe 311 receiver is not getting any power please unplug it for 10 seconds.After plugging it back in within 3 to 5 minutes you should see the power comingon, if you have any questions about this please contact me directly at [email protected].

firerun1,

When you get the message 836, found fewer satellites than previously detected, it usually indicates a problem with a component between the dish and receiver. Normally a tech needs to be sent out to find the problem and to fix it.

Depending on the number of receivers you have active on your account, you may have a loose cable to that receiver if other receivers are working okay. If you have a switch between the dish and receiver, a port on the switch may be bad. If this is occurring on all your receivers, you'll need to call Customer Service to setup a Tech visit.

I hope this helps.

Ray Calo
DISH Network

the dish 500 will work with the 311

If you have a 311 receiver or any single/solo receiver than you will need to put the new set on channel 3. If you a have a duo receiver try 60air or 73cable. Thanks for using Fix Ya.

You will need a DP or Legacy twin or quad, or DPP twin without using an external switch. If you use Legacy Duals, or DP Duals you will need a switch. USUALLY a SW21 is used to combine the signals but you may have a different one in use if at all.

The primary thing to remember when using a switch is that you must use the same type of LNB as switch e.g. Legacy switches with Legacy LNB's and Dish Pro switches with Dish Pro LNB's.

Check your LNB type. Legacy LNB's have only a Dish Network Logo on them, Dish Pro has DP on them and DPP have DP PLUS on them.

One of three things could be the cause:

1. Line of site. Must be clear of all obstructions to ensure adequate signal.

2. You have a faulty switch, or conflicting LNB and switch, or no switch at all.

3 you may have a bad port on the LNB.

As a fail safe check that your mount is level and plumb. You also may have the dish pointed directly at 119. Check the Skew and elevation settings as well. If LOS IS THE ISSUE YOU MAY NEED TO RELOCATE THE DISH OR REMOVE THE OBSTRUCTION.

In some extreme cases microwave towers and High Voltage lines also pose a problem but doubt this is the case for you.

the only way to unlock it without the code is to contact dish network

try a reset on it. push and hold the power button down for 5 or 10 seconds untll it goes off. it will then "acquire" satellite and reload program info and then it should work right.

dishnetwork is kind of tricky on the detect switch thing. sometimes if you are having troubles on just one receiver you have to run detect switch over and over again, sometimes as much as maybe 20 or 30 times. if it still doesn't work, hope you have a service plan so they will send you another unit to switch out. also try a different LNB ( low noise block downconverter) and check switch a few times. i know that sounds kind of stupid, but it works sometimes.

I want to use two (2) 311 dish receivers with only 1 outside antenna.