Ohh, duets are such a treat.
If the drain time exceeds eight minutes, “F21” will be displayed,
the water valves will turn off and the pump will stop running.
Press PAUSE/CANCEL to drain the machine. The display will be
cleared and the machine will turn off after a maximum of eight
minutes.
Possible Causes/Procedure
1. Check the drain hose and make sure it is not plugged or
kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure
the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.
this is what Whirlpool says, but we have found that this doesnt always work.
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