I think I have the same problem -- Error 241, Paper Jam. There is no paper jam -- the MP feeder works fine and the result is good. The tray is recognized and the "paper low" sensor works. Using the main tray, as best I can observe, the problem seems to be that when the printer calls for paper, the pick rollers spin a little but do not descend to the paper stack. Probably when a second or two has gone by and the printer senses there is no paper going through, it thinks there is a paper jam and halts. Any ideas?
Im just guessing here since i dont have enough information. either they tray is not being recognized as being there if this is the case check the snapin plate on the side of the tray to make sure it is installed. check the fingers to see if they have been broken.
clean or replace the pick wheels on the auto compensator
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