The internet light flashes then connects for about 30 seconds then it goes off again, it keeps doing this and wont connect. I cant set it up on the offline website either because it tries to find the broadband connection and it cant. I also tried resetting it to its factory setting and that hasnt worked.

hi Janet.
this is all i could find out.
Turn off or unplug your Blu-ray player. Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds. Plug in your modem and wait until no new indicator lights are blinking on.

Netflix says 'Unable to connect to Netflix.' - Netflix Help Center

https://help.netflix.com/en/node/57687
How do I fix my Netflix connection?Restart your home networkTurn off or unplug your streaming media player.Unplug your modem (and your wireless router, if it's a separate device) from power for 30 seconds.Plug in your modem and wait until no new indicator lights are blinking on. ...Turn your streaming media player back on and try Netflix again.Troubleshooting Network Connection Issues - Netflix Help Centerhttps://help.netflix.com/en/node/85Search for: How do I fix my Netflix connection?
Why cant I access Netflix?Netflix says 'Can't Connect to Netflix.' It typically points to a network connectivity issue that is preventing your device from accessing Netflix. Follow the troubleshooting steps below to resolve the issue. While in the Netflix app, tap the Menu button ( or )in the upper left corner.Netflix says 'Can't Connect to Netflix.' - Netflix Help Centerhttps://help.netflix.com/en/node/61114Search for: Why cant I access Netflix?
if you need more help go to this link.
Netflix message can connect Google Search

I recomend checking drain hose for kinks or obstructions and checking drain pump. most dishwashers will drain first for about 25/30 seconds.Also check the drain hose into the main plumbing connection it maybe blocked.If it cant drain it wont do anything hope this helps.

checked your signal. click troubleshoot problems, then fix.Or you may disable enable your wireless adapter for awhile then check again.
Try to Reset your router by pressing and holding the reset button for 30 seconds.Unplug power cable from router then power up again.
If that still doesn't work then Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable

Hi,

This sounds like a internet connection issue. Do you get any trouble browsing other websites? Slow internet connection in general? A slow internet connection or one that has intermittent disconnects will cause the issues you are experiencing. If you have any background programs running, like downloading videos, try stopping these programs and see if the program improves.

Try to clear you internet browser cache to see if this resolves the issue,

In Internet Explorer to go Tools > Internet Options and under the first tab in the Browsing History section, choose the Delete button.
In Firefox go to History > Clear recent history and make sure all options are checked except active logins and site preferences.

Try using a different internet browser then the one you are using and see if this resolves the issue. If the issue goes away, you know you have a problem with that browser. Some examples of browsers you can use are Mozilla Firefox, Internet Explorer, Safari and Chrome.


If you are experiencing a degraded internet connection you will want to reach out to your Internet Service Provider for help. In the meantime, you can check your network cables and make sure everything is firmly connected. You can also try and reset all your devices.
-Power off your modem, router and computer. After 10 seconds turn on your modem, after 30 seconds turn on your router and after 30 seconds turn on your computer. See if this helps any.

I also wrote a tech article(Facebook Slow) which goes over some of these steps and more. Please click here to read that article.

Comment back if you have any questions,
Regards,

yeah its time for a new router. they do ware after time. Time to buy a new one and youll have no problem

Try doing a HARD reset by pressing the reset button for 30 seconds

Also check if the power light on your router is blinking. If it is blinking, that's an indication of hardware failure. To revive it, do a hard reset. Press and hold the power button of the router for 30 seconds then unplug the power. Wait for 30 seconds again before you plug it back in.

Try to do a reset on the router. Hold down the button on the back of the router for 1 second. Then try to connect again. If this doesnt work power down both your router and your cable modem. Let them sit for a minute and then plug in the modem and wait 30 seconds. THen plug in the Wireless router. The issue should resolve itself.

Gary

it is still trying to connect via your modem, go to control panel>network connection, and you will see your modem dialup connection, right click and select dissable if required.

next open up internet explorer, go to tools>internet options, then click on connections tab, then half way down select 'never dial a connection'.

Click apply>ok, then close internet explorer, open it up again and wait a few seconds and it will connect via your router(asuming that it is correctly set up).

If no page appears then click refresh a few times.

Have you attempted to connect the internet after the router stops flashing? Do the lights start flashing again? If you do, then it would be considered normal.

If they don't and you do not have an internet connection, try the next step.

Next, plug your computer straight into the modem - Do you have an internet connection now? If you do, your router may require configuration.