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Posted on Oct 06, 2009
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Status monitor says printer offline but the printer is hookedup if usb is removed then the print window saya the printer is offline

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  • Posted on Oct 06, 2009
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1. connect the printer properly to your system if not working reinstall the printer driver and check....

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If the driver is installed properly and usb cable is plugged in:
1. Turn off your computer
2. Turn off your printer
3. wait ten seconds
4. turn your printer on
5. turn on your computer

If this does not solve the problem, you will have to uninstall the printer completely from your computer then re-install.
Make sure you reboot your computer each time to uninstall or re-install the drivers.

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Related Questions:

10helpful
1answer

My canon printer says it's offline. how do i fix this?

Go to Start/Control Panel/Printers and faxes. Right click on the Canon icon and click on Offline turn toggle it back to Online. Please rate this answer.
Cheers
Bob
1helpful
1answer

How to solve 'error S01'?

1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).
0helpful
1answer

I have a Canon Pixma MX330 color printer. It gets used only occasionally, usually to print brochures and the like. I recently switched it to copy mode by pressing the "copy" button on the front; now it...

When you double click the Printer and Faxes icon in the Control Panel you will see the printer that your computer is currently using. See.... if the printer image is clear it is online and ready to use, if its blurred then its in offline mode and cannot be use.

To correct offline printer.. some possible reasons is on the usb cable.. check if there is no open wire along the cable...Inserting the USB connector on the other usb slot of the cpu sometimes work just wait first until it is read.

If the printer is still blurred and offline after checking the usb connection, the 2nd thing to do is check the properties of the printer if it is set to offline mode. how? Double click your printer icon. It will display the print jobs window. Click on the Printer tab and uncheck on the "Use printer Offline". Cancel all pending print jobs, close the printer window and try again to print.
5helpful
2answers

Mp250 canon user intervention required problem

Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Thanks.
Have a good day.
0helpful
1answer

My printer shows ''User intervension required'' other than ''Ready''

The issue may be resolved by clearing the pause printing in the printer driver or by setting up a parallel connection with the computer. Clear pause printing
  1. From the Windows Desktop, select Start , Settings , and Printers .
  2. Right-click the HP LaserJet printer icon that is being used.
  3. Select the Work Offline or Pause Printing option (if enabled) to remove the check.
  4. Print the document again.
Establish parallel connection
  1. Turn off the printer or remove the printer from the network.
  2. Connect the printer to the PC using a parallel cable.
  3. Power on the printer.
  4. Print the document again. NOTE: If the User Intervention Required message reappears, disable or remove any HP LaserJet software utilities loaded on the system (for example, Status Window, HP Toolbox, etc.). Prove printer functionality and troubleshoot communications; try printing again.
Uninstall and reinstall the driver After performing a cold reset on a product installed with USB, a higher DOT4_00x port is created, causing the printer to hang while printing. NOTE: This is required with products installed on a USB port only.
  1. Uninstall the USB printer driver.
  2. Remove the HP folder and AIO folder from the hard drive.
  3. Reinstall the USB printer driver.
CAUSE: This error can occur if when using a network or printing from a laptop. When the print job goes into a pending status, the printer is either in Work Offline or Pause Printing mode. Hope this helps. Please rate my response.
Thanks.
Have a good day.
0helpful
1answer
4helpful
1answer

Printer won't print says it's offline

hi friend
this is very common problem for f300 series PSC

just delete the printer from printers and faxes and reboot the machine it will install printer again

there is funny thing abt this series it is saying offline when powered on and connected but when you disconnect iit will say "offline-use printer offline"

please try my solution and rate it
thanks
0helpful
1answer

BrotherMFC-235C status monitor shows ink is empty,but its new ink,and wont print

we called asus and we had to delete a filter in the main program.problem now solved.
0helpful
1answer

Epson CX5800F printer Netgear PS121 Print Server difficulties

Here is a workaround:
http://newsgroups.derkeiler.com/Archive/Comp/comp.periphs.printers/2007-08/msg00456.html

Another thing to try if it STILL doesn't work is
Printer&Faxes>>Properties>>Advanced>>"Print Directly to Printer"

Just remember to restart after you try both of these. The Status Monitor in it's current for (at least for me) simply sucks.
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