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Posted on Mar 10, 2011

Rimage Everest ii Tray won't open. Stuck CD - Rimage Everest II Printer

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  • Contributor 18 Answers
  • Posted on Mar 14, 2011
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Joined: Sep 29, 2010
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Hello Chris_sizer,

Open the side of the printer that holds the ribbons.

Remove both the CMY and the Retransfer Ribbon.

There is a metal plate under where the CMY ribbon goes in that has 3 screws, two are located tward the front and one is located on the back wall on a metal tab.

Remove these three screws and the plate.

Now you can remove any debris or discs that are blocking the tray movement.

If you need more assistance, please give our support team a call at 1-800-553-8312 (Option 2)

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Rimage Everest

Rimage has made alot improvements with their latest Everest 600 printer when it comes to color density and accuracy (the Everest II is now 2 genereations old).



www.techwaredist.com
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