I have a new macbook pro and want to copy files from my PC to my Mac. As advised by the Mac store I first plugged my MyBook into the Mac (which presumably formatted it and has set up Time Machine). However when I plug MyBook into the PC to copy the files it isn't recognising a disk drive. Can you help?

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It is therefore advised to take your machine to a local mac repair store.
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Hello!!

The MAC is not recognizing HDD because it may not be in FAT or MAC OS X Journeled Format.
Please Follow below steps to Reformat the HDD to make it Compatible with MAC.

1. Connect the HDD.
2. Open Disk Utility from Applications -> Utilities
3. On left side of Disk Utility you'll find your HDD.
4. Click on HDD and select the Format TAB.
5. Reformat the HDD in FAT Format.
6. Click Apply.
7. Done.

Hope it Helps..!!

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Good Luck!
Hope this helps! Dont forget to appreciate the solution!!
CreativeTECH

Not to sure about a mac but I think mac's use a mp4 format when it rips a cd, and the Sansa will use a mp3 file. You can download a free program to convert these files but again, I know where for a PC but not a mac. Look for free mp4 to mp3 converter program for Mac..

Hi,

Having tried 2 cables you should now try it on a different computer. Chances are there is a failure inside the enclosure but you will know for sure if it also fails to recognize on another PC.

Once you're tried that, if it does work on the other computer the problem is corruption in your Mac, archive and re-install the Mac, if it doesn't work on the other computer then take it to your local PC shop or parts vendor and have them move the drive into a different enclosure for testing.

If it works in the new enclosure, buy it and your on your way. If it fails to work even in the new enclosure then you will need the help of a pro to get at the files, if that is the case, reply back with your Country, State and city and I will direct you to an appropriate pro.


Hope this helps FixYa,


Chris

Does the external drive work when connected to some _other_ computer? (Friend? Office? Home?)

It could be a failure either in the "hardware" inside the external-case (the USB adapter & interface)
or in the disk-drive "inside" the external-case.

So, a qualified technician can open the external drive, remove the disk-drive, and connect it directly to a computer, to see if the files can be "directly" read from the disk-drive.

If not, then you should search online for a "data recovery" service -- they are expensive, but they physically repair a damaged disk-drive, just long-enough to copy your data to another disk-drive.

Some solutions possible:
(Optional: - First split the video in chunks <2GB to make them more compatible with older filesystems and networking technologies)
A) Copy the file over the network (e.g. using Windows Sharing on the Mac, or using File and Printer Sharing on Vista)
B) Try to do it via the MyBook.  This means the Mac must be able to write something and Vista must be able to read it.  You say you've "set up" the MyBook "for my macbook pro".  How did you format it?  What filesystem?  Mac OS Extended (HFS+) with Journaling?  In general, you need to install something on Vista to read the Mac's filesystem format (HFS+), or on the Mac to write a Windows format (probably best to use NTFS).  Examples of software like that are:    (Win) MacDisk <http://www.macdisk.com>, MacDrive <http://www.mediafour.com/products/macdrive>    (Mac) MacFUSE with NTFS-3G <http://macntfs-3g.blogspot.com/>       or Paragon NTFS <http://www.paragon-software.com/home/ntfs-mac/>
B2) If you've formatted the MyBook as FAT32, you're lucky.  Just split the movie file in chunks <2GB, copy them to the MyBook, copy them from the MyBook in Vista and join the chunks again.
(for splitting you can use e.g. HJSplit and its compatibles <http://www.freebyte.com/hjsplit/>) (also check e.g. "NTFS on your Mac two ways" <http://www.tuaw.com/2007/11/19/ntfs-on-your-mac-two-ways/> for an alternative explanation.)

What OS are you running? What is it formatted as FAT32 or NTFS and how big are the partitions. Various operating systems, hardware and formatting schemes have different limitations. If you want to use the drive in Leopard formatted with NTFS which is the only way to create partitions larger than 20 or 30 GB you may need to install an NTFS file system driver like FUSE.
The other option is to format it as HFS and install Macdrive 7 in Windows to use Mac formatted drives in Windows.

Hope this helps.

check for the file system.. from your mac go to disk utilities, file system might be corrupted