20 Most Recent Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Questions & Answers


My Book makes clicking noise and does not show up anymore

THIS WORKS....Here try this...unplug everything including the power cable...press and hold the button on the unit for 10 seconds. after that hook the unit back in the power cord first..and it should work...files and everythin are there...I got this from tech support and it worked for me
3/24/2022 3:12:28 PM • Western Digital... • Answered on Mar 24, 2022

Not showing my external hard drive

I HAVE SOLVED THE PROBLEM! or at least this works for my my book 1tb external hard drive. when i initially connect it i get the 'new device detected' pop up thing, but then it doesn't show on my computer. However, I have found that keeping the device pllugged into the computer but removing then replacing the power source from the device causes it to show up. That's all I did, unplug the power cord on the back and replace it. The computer says 'new hardware detected' and 'found my book mass storage device,' then it appears on my my computer tab. Hope this works with you as well!
6/1/2019 10:09:48 PM • Western Digital... • Answered on Jun 01, 2019

My WD fell on the

Hello jazzmania67
The best solution in this case is to use a recovery tool to recover and store your data on another drive
Free Recuva works fine : http://download.cnet.com/Recuva/3000-2242_4-10753287.html
Do not try to recover all at once but each category at a time , documents , pictures , music ...etc...
If it fails , try this one . It's not free but very efficient : Tenorshare Data Recovery. It can recover data after deeply scanning your hard drive to look for lost data due to unwanted erasing , system sabotage, virus corrupted partitions,drives crash, physical damage,ect.. http://www.any-data-recovery.com/product/index.htm
If you still don't have success , you will have to go to a recovery office but let's hope not because it will cost you a lot of money .
Regards ,
fanaudi .
5/23/2019 2:41:19 AM • Western Digital... • Answered on May 23, 2019

My Book files and folders disappeared

For me, the problem has now been resolved. What I was really worried about was the 18 Gb of data that I thought I had lost. I was however able to find the containing folder by going into the "Tools" menu in the Explorer window. After selecting "Folder Options" I chose the "View" tab and marked "Show hidden files and folders" and unmarked "Hide protected operating system files (recommended)". Nothing happened at first but when I came back to my drive later I found a hidden folder with all the data I lost that had some funny extension to it. Can't remember what it was but someone I spoke to thought it could be the result of an incomplete file transfer being interrupted. So it seems my problem wasn't more severe than this. However, everytime I try to use Safely Remove Hardware to disconnect my WD 500Gb it says I can't and that I should try later. So there's my new problem: how to disconnect the drive without interrupting a (non-visible) data transfer...
2/18/2019 3:25:32 AM • Western Digital... • Answered on Feb 18, 2019

My wd 5000bev external hard

It sounds as if the files system has become corrupt after the break in connection. You can only now connect the drive to a system running Linux or use a bootable Linux disk in your pc and see if it can recognise your 5000bev. If you can see your data the copy it to another good drive. You should now be able to use it.
9/9/2018 5:54:45 PM • Western Digital... • Answered on Sep 09, 2018

WD model 3200C037 crashed during file transfer.

You lost the Operating System on that drive. You still can get data back if the drive is used as a Second Drive in the system or an AUX Drive in a secondary device. http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=26364&CatId=136 Example.
2/15/2018 9:48:53 PM • Western Digital... • Answered on Feb 15, 2018

My lg arx8000 home thearter is not playing files from my external hard drive

Probably a format issue. Not enough info It's like saying My car won't start and not saying the gas gauage reads empty.
2/5/2018 6:51:08 AM • Western Digital... • Answered on Feb 05, 2018

My book disk eject error using Mac

You may need a new Hard Drive. It sounds as if you have the old Mac. Mini. If so? look on line for Mac Mini 4,1 "Core 2 Duo" 2.4 (Mid-2010) you can find good deals on one, that would cost as much to repair your unit. eBay is one place to look
12/3/2017 8:11:14 PM • Western Digital... • Answered on Dec 03, 2017

I Have WD 500 GB hard disc, suddenly un-detected and become 0 bytes!!

Very comm in with wd drives. You need repair the firm ware and it may start working for about 10-15 days.The fw repair has to be done by a data recovery expert.
11/27/2017 4:44:39 AM • Western Digital... • Answered on Nov 27, 2017

WD 320GB portable Hard drive not recognized by my powerbook G4

NTFS file system on Hard drive . http://www.macyourself.com/2012/03/11/how-to-format-a-drive-for-mac-and-pc-compatibility/
11/26/2017 12:18:38 PM • Western Digital... • Answered on Nov 26, 2017

How unlock the wd smartware my passport

forgot my password
11/15/2017 2:17:28 PM • Western Digital... • Answered on Nov 15, 2017

My external hard drive will flash a light for a

Download testdisk and run it to see if it recognised in the list. If so use the intel option to find a boot sector
10/11/2017 9:21:50 AM • Western Digital... • Answered on Oct 11, 2017

WD my passport 1 tb making a clicking sound when I

Unfortunately it sounds like your hard drive has failed. If the data is extremely important and you have plenty of spare cash there are data recovery companies out there that may be able to help but as far as I can tell these are seriously expensive.
10/9/2017 8:07:37 AM • Western Digital... • Answered on Oct 09, 2017

Connection problems with my Western Digital MyBook EE 2.0 320 GB.

Go to Programs and Devices and see if your Western Digital MyBook is even listed on your computer.
6/28/2017 2:01:52 AM • Western Digital... • Answered on Jun 28, 2017

I have a WD500GB Mybook

Can you see the drive in BIOS?
6/18/2017 2:17:49 AM • Western Digital... • Answered on Jun 18, 2017
Not finding what you are looking for?
Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive Logo

1,344 questions posted

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Paul Bade

Level 3 Expert

1819 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

View Most Popular

Western Digital Computers & Internet

  • Western Digital Computers & Internet

Most Popular Question

wd fell

  • Computers & Internet