At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
My wireless keyboard n mouse is not working today..i put in new batteries n checked my connection n it still wont work? i also try to rebot it n nothing? what can be the problem?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
try change the batterys conect first the mouse and then put batterys in the keyboard and all shoud work fine again if not working then contact your seller or manufacture company
good luck i just done my one today after 8 month and now all work just fine
press connect on the wireless device...let go and then within 5 seconds press the button on the bottom of the keyboard. Repeat the same steps for the mouse whther its working or not. The problem usually is that the keyboard and mouse are on the same "Wireless Channel" and only resyncing them puts them on a seperate channel, hope this helps.
Erick
Do you mouse work?
if you just change your batteries and your mouse work, just synchronise your keyboard with the receptor.
In the back of your keyboard, they are a small button; press it and press the small button in receptor to synchronise!
make sure there is new batteries in both the mouse and keyboard. Also the wireless receiever that connects to the computer is responding as well.
After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.
Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.
These keyboards only seem to work with a certain type of battery. I found the best results with a plain ALKALINE battery. I'm specifically using an Energizer, but I would guess most any Alkaline would work.
My original battery went dead after 6 months, and I replaced with a rechargeable Nickel-metal hydride (NiMh). My keyboard started behaving sluggish less than 24 hours later. I thought there was no way it was the battery, because these are the batteries that last forever in a digital camera (when Alkaline's get drained in about 1 hour in a digital camera). I tried ever fix possible, even blaming it on a new wireless router I had put in. I changed the router's wireless channels, removed cordless phones, and about everything else.
Finally I put another set of rechargeable batteries in, and everything worked great for about another 24 hours. I then decided to go back to a plain Alkaline battery, and all has been well for over a week now.
I'm sure that's not the issue for everyone, but maybe it will help some. So many of the batteries today are made for digital devices, and we had to look specifically for the Alkaline, making sure not to get a NiMh or Lithium Ion battery.
Try to take off battery and next push and hold down the small button that protrudes where the receiver is placed in the mouse, put back battery and simultaneusly release the button,it might make the mouse operate correctly.
Good luck!!!!
Chawah.
disconnect the small wireless dongle from the back of your computer..reboot the computer..put it back in,,and then press the connect button on bothe mouse and the keyboard to check,,the battery of teh mouse and the keyboard shud be checked if possible
To connect the keyboard or mouse to the computer, you must connect the wireless device through the USB port and get it to hold a good connection. You do not have to install any devices to use these products, they automatically work when you plug them in. When it says that the device is recognized, you are ready to use it! If you have a desktop, you can also plug the wireless device to the mouse port. The keyboard and mouse work properly up to 5' away from the connected wireless device. If you can get the wireless device to work properly, you should have no troubles with the product.
Try changing with a new set of batteries. also try to reset the connection of the wireless mouse and keyboard. you can locate a connect button on both the reciever and wireless keyboard. press both of them together and release them. this would reset the connection. try doing the same for reciever and wireless mouse connect buttons. this should work. also check for any possible alignment issues.
×