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You can turn voicemail On or OFF or change the time before voicemail picks up. To change these settings, please login in to your personal portal at my.magicJack.com, https://web03.magicjack.com/my/index.html?
click on "Call Features" and select "Voicemail On/Off/Delay".
On your softphone, please do the following:
1.Click "Menu" on the top right-hand corner
2.Click "Advanced Users"
3.Click "Restart"
If your magicJack is plugged into your modem or router, unplug it from the power source, wait 30 seconds, and plug it back in. If you are still having problems contact customer support and ask them whether your software is up to date.
If not International VoIP Phone Service Customer Care Support magicJack
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