magicjack.com Computers & Internet - Recent Questions, Troubleshooting & Support

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MagicJack upgrade left me with a HUGE dial pad! How can I reduce the size of this key pad?

Here are a couple things I would try:
  • Ctrl and the minus "-" key will make some windows smaller.
  • If it's a particular resolution, say 600X400 pixels you can make it smaller, in relation to the desktop by increasing the resolution form say, 800x600 to 1080x768. You can then increase the font sizes so everything else is similar to the sizes they were before. But in some windows that open, the text might mot fit the limited window size..
4/18/2022 9:47:17 PM • magicjack.com • Answered on Apr 18, 2022
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How to renew my magicjackgo

Do not call phony tech support tolfree numbers.
10/25/2019 3:53:15 PM • magicjack.com • Answered on Oct 25, 2019
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I have an account how can i set it up on this computer

Check the Internet is live by logging on to the magicjack website. VoIP Phone Service Internet Home Phone Service Providers magicJack Then plug a telephone into the magicjack device. Then plug the magicjack device in to the USB port. It should then log on to the internet and download any required software. If you have the internet, but magicjack was not able to get through contact Customer support through the website. International VoIP Phone Service Customer Care Support magicJack
3/5/2018 11:03:03 AM • magicjack.com • Answered on Mar 05, 2018
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Device not found on this account magicjack iphone

tab_l.gif Answer tab_r.gif

In order to receive calls, you must turn Notifications on for your magicJack APP.

  1. On your iPhone/iPad/iPod Touch, go to Settings, Notifications, and select magicJack APP
  2. Make sure that Alert Style is set to Notifications and Sounds are turned on
You can also shut down the magicJack APP by "double-clicking" the "Home" button on your device, tapping and holding down the magicJack APP icon, and then tapping the "X" icon in the top right corner of the magicJack APP icon. Once the magicJack APP has been shut down, you can re-launch it by tapping the icon.
12/19/2017 12:01:55 PM • magicjack.com • Answered on Dec 19, 2017
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MagicJack used to work fine. But now the other person can't hear me. Why?

You cannot use the magicjack in this way. The magicjack is used to enable the telephone to be used instead of the computer. Plug in the magic jack device when the internet connection is working and it should download the software to make it work.
8/4/2017 12:30:07 PM • magicjack.com • Answered on Aug 04, 2017
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I can hear perfectly the party I call or when they call me but they can never hear me clearly

This maybe due to "echo" n long distance calls.

magicJack works hard to ensure a clear connection.

If you experience an "echo" when using a magicJack on a computer:

  1. Go to "Menu" on the top right-hand corner on your magicJack softphone
  2. Click "Headset/Volume Control..."
  3. Lower the volume for both "Speaker" and "Microphone" to about 1/3 (one-third) of the maximum levels.
If that does not work:
  • Try plugging your magicJack into a different USB port.
If that does not work:
  • Unplug your magicJack, restart your computer, and plug your magicJack back in.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.
If you experience an "echo" when using a magicJack connected to modem or router:
  1. Lower the volume on your telephone.
  2. Unplug your magicJack from the power source, wait 30 seconds, and plug it back.
If that does not work:
  1. Unplug your magicJack, turn your modem and router ( if you have one) off and wait 3 minutes.
  2. Turn your modem and router back on and plug your magicJack back in.
4/6/2017 12:08:05 PM • magicjack.com... • Answered on Apr 06, 2017
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Magicjack error 6

There is no listed error 6 in he FAQ. Contact Customer Service International VoIP Phone Service Customer Care Support magicJack
4/6/2017 12:07:36 PM • magicjack.com • Answered on Apr 06, 2017
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My magic is not working?every thing is plug in.

Magicjack is an internet device, you must be connected to the Internet to use it. Check your internet access by opening the browser and going to googles home page. The magic jack device should be plugged in to the USB port and .will be shown as enabled in the device manager (under the control panel). If you are still having problems check your account is still valid by logging into the website with your email/telephone number and password. https://web03.magicjack.com/my/index.html?
1/19/2017 3:10:40 PM • magicjack.com • Answered on Jan 19, 2017
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Account is in my husband's name, he passed away in march. Can it be put in my name?

Yes but only after you pursue legal avenues to do so.
8/5/2016 11:36:53 AM • magicjack.com • Answered on Aug 05, 2016
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Is my acount alive

MagicJack Phone Number

561-594-9925

MagicJack phone support 17 mins average hold time - call Mon-Sat 10am-7pm EST MagicJack Support Channels Compared MagicJack Email Address MagicJack Reviews
12/21/2015 11:11:08 AM • magicjack.com... • Answered on Dec 21, 2015
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Where can I get the upgrade for Magic Jack on a Windows 7 Vista?

MagicJack installation problems -- here's a great fix! - Forums - CNET

www.cnet.com > Forums > Computer Newbies
CNETI pulled the MagicJack device out and looked for a solution to my CD/DVD drive problem. ... by shep_uk - 8/13/07 12:08 PM In reply to: Windows Vista, Limewire, and CD/DVD drive ... Nothing helped, even the Upgrade was no good. .... to go with a NetBook PC, and installed the bundled Nero 7 Essentials software.

Download MagicJack for XP Vista 7 - Tom & Ruth

www.thomas-n-ruth.com/magicjack-install.html
Free magicJack Download for Windows XP, Vista, and 7. Download free software formagicJack Original, magicJack Plus, and magicJack Go.
11/25/2015 2:10:44 AM • magicjack.com • Answered on Nov 25, 2015
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I installed Magicjack on my Samsung Galaxy 3 and it was working no problem. Now I get magic jack network error 20 and it wont work.

The website you are trying to logon to is blocking access or you have installed anti-virus software. If your magicJack reads "Error 20", please make sure that you have allowed exceptions on your Firewall/Antivirus for magicJack. For fixes go to this page What Is Voice Over IP Frequently Asked Questions magicJack and put in error 20 in the search box and press enter. You can download the pdf file which has the solutions for the most common Firewall/Antivirus programs. It is 86kb long, so is too long to reproduce here.
7/8/2015 1:05:33 PM • magicjack.com... • Answered on Jul 08, 2015
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Want to put dollars in my existing account to use for international calls

vut u duz in past bfor
5/25/2015 2:44:29 AM • magicjack.com • Answered on May 25, 2015
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Renewell service

i have a magickjack plus, but no respond because give me the error 4998 how do you help ?
4/6/2015 10:21:14 PM • magicjack.com • Answered on Apr 06, 2015
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I receive a message ,go to magicjack.com or custommercair

Contact MagicJack Customer Service: http://www.magicjack.com/customercare.html
3/5/2015 4:26:22 PM • magicjack.com... • Answered on Mar 05, 2015
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Bought new computer hooked in my magijack and it does not work

Go to magicjack website. pick the one with the right url. and go to customer service and chat. they will walk you through.
2/27/2015 10:52:18 PM • magicjack.com • Answered on Feb 27, 2015
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Magicjack pluuged into wall %neat gear phone has blinking o in messages

Magicjack is a subscription account, make sure your subscription has not run out. Go to the website and enter your number and password to find your status. You can make your payment here to renew your subscription. https://web03.magicjack.com/my/index.html?
2/27/2015 9:39:04 AM • magicjack.com • Answered on Feb 27, 2015
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