Magicjack error 6

• Is everything turned on?
• Is the blue light, inside your Magic Jack dongle, on? (Note that the Magic Jack Plus should have a flashing red and green led as well.) If you use the older model you might need to connect it through a powered hub to ensure the device receives enough power to operate properly?
• If this is a new installation, is your internet service and computer capable of handling the requirements placed upon them by Magic Jack?
• Do all your connecting cables appear to be firmly attached?
• Are you watching Netflix, downloading or streaming files at the same time you are attempting to place a call?
• If you are using the Magic Jack Plus, does the system report Error 3002?

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Next, you should ask yourself what recent changes you have made to the computer/Magic Jack software? What recent upgrades have you performed to your hardware? Could this have effected the performance of your Magic Jack?
If your difficulties persist, it is time to divide and conquer. Google a 'you tube' link and watch the video. If you cannot connect to the internet, consult your internet provider for assistance. If the video is choppy, the internet connection might be too slow or bogged down. Perhaps your computer is too slow or requires maintenance. If you cannot hear sound, you might be experiencing problems with your soundcard or sound drivers. You should check Control Panel/Sound and ensure that 'USB internet phone by Tigerjet' is installed.
If the video ran correctly, the next step would be to test your handset and phone cord at another location.
If you prove the handset/phone cord to be correct, you have pinpointed your fault to either the Magic Jack or its software. Contact online support for Magic Jack.

...and did you check your internet connection or visit customer care at magicjack.com? Why are you asking about it here?

perhaps your firewall blocking it
404 = no access to internet

The is no such error message is listed.
Please contact customer service to resolve your error message.

International VoIP Phone Service Customer Care Support magicJack

Some Magic Jack units do not reset themselves when your router loses the upstream connection (even momentarily). In that case, try unplugging the Magic Jack and then reconnecting it to the USB port.

If that doesn't help, check your firewall settings (both on the computer and the router). You may need to force the firewall to allow the Magic Jack to communicate with the wide-area network. (This could involve finding the MAC address of the Magic Jack. Then set the MAC address to a specific IP address in the router or set Port Forwarding in the router administrative pages. See http://zaxa.ca/magicjack-plus-not-working-plugged-directly-in-the-router-solved-english for some specifics.)

Please add a comment with your router make and model for specific information on accessing these settings pages.

I hope this helps.

Cindy Wells
(my ISP has been having upstream problems since early November. We have to reset some devices daily to correct the "lost network connection" issue due to the down time.)

Check your internet connection. You can connect to customer service through the website here. International VoIP Phone Service Customer Care Support magicJack

Actiontech what, they many vast models, and routers, and mix.
what are you exact connections here>
NO PC stated, HP model number, this is HP forum. so.....what?
no OS stated, opr. system , windows WHAT?
No modem models stated.
No ISP service stated,

what ISP, what service,? DSL> must I GUESS that?
My guess is not DSL no land line but it is possible to buy DSL
with Landline, disabled, I did for years.
or cable modem, ? uses COAX ! not 2wire twisted like DSL.
or are you doing the MAGIC jack , with NO COMPUTER owned
yes?
The magic jack does not plugin to any modem ethernet port
ever. its usb.

t

Broadband, high-speed internet, cable internet, DSL - WiFi, Fios fiber. and more , dial up? nah you dont have LAND LINE./


error codes,. the first page in the manual states !
Contact your Internet service provider to verify your modem allows more than one device to access the Internet if you receive error 3002 when trying to use MagicJack Plus. Some modems and modem/routers-in-one may not be compatible for use with MagicJack Plus if multiple devices are connected to your network.

We dont know what ISP you have nor the connection type
cable tv modem, DSL, FIOS what?
nor the modem you have , you never said,

this is far more complex
its not magic at all,
fire walls set wrong
ISP blocks you, at your mixed, router and modem
using the routers, USB port is a FAIL.
if you want great help answer what you have and what is connected
in details.
the MAGIC jack as 3 ways to connect,
USB or ethernet.?

http://www.youtube.com/watch?v=IHBBo7sUusQ

1. Operating Systems
   • As of 2010, the Magic Jack works well with Windows XP and Vista machines. Windows 7 has reported problems listed on their Microsoft Answers forum.
     
   Do Not Support
   • According to the Magic Jack company website they "...do not officially support using faxing with Magic Jack."
     
   • 
     
   Testing the Fax
   • Test your fax machine with Magic Jack by turning off the error correction on the machine and using the slowest speed available. If successful at that speed, increase the speed and check if it continues to work.
     

Read more: Does Magic Jack Support Faxing? ' eHow.com http://www.ehow.com/facts_7148239_magic-jack-support-faxing_.html#ixzz1tntAK093

Contact Magic jack support staff on this problem.