Hi Firdouse,
I just had to do this yesterday:)
First you need to login to the Magic Jack account.
www.magicjack.comGo to the (Phone Numbers) tab
In the menu, you will see (View-Renew-Add), select that.
When the Magic Jack Devices screen shows, you will see a column that says (Device Status).
Under that column you will see the date it expires and (Add Years). Select (Add Years).
It will then give you the option to renew your subscription for 1-5 years.
Thanks, Hope this helps.
Please Rate
Gary
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