Either the switch is broken, the throat sensor has failed, or there is a broken wire.
Reverse is a manual operation of the switch. Normal forward is an operation of the sensor plus the switch being set to automatic operation.
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SOURCE: shredder
Check for stuck paper and remove if any. Then check if motor is ok with a multimeter and also main switch.
SOURCE: Paper Shredder will not shut off when in auto mode
if you answer no to the following question, then I do know your solution: Q: When you unplug the unit immediately after your action of "When those paper complete the shredder does not turn off."...and then plug it back in, does the shredder STILL continue to operate? if no, then the solution is to disassemble the feeder unit and manually unclog the paper sensor.
SOURCE: fellowes paper shredder
Though I only work with Fellowes shredders this sounds like a paper feed sensor issue. If your unit has a mechanical paper feed sensor you can try to jiggle it in and out to see if any paper may have become jammed behind switch. If the unit has an electronic sensor it may simply need to be cleaned with a Qtip dipped in rubbing alchohol.
If neither of these help your paper feed sensor or your pc
board has gone bad and you will have to contact your manufacturer for further parts availability.
SOURCE: Royal 15mx only works in reverse after clearing jammed paper
try resetting the shreddar, unplugging it waiting for about 20 seconds and then plugging back in. Check to make sure there is no paper or paper clips stuck in the shreddar, make sure the unit is properly mounted on bin, the overheat light isn't on is it? if none of this helps and you have a warranty on your shreddar now would be a good time ot call them as you might have a hardware problem.
SOURCE: doesn't work going forward only in reverse
sounds like you have a sensor problem. is it automatic reversing on jamb? if so sensor is defective, or there is a bind causing sensor to reverse only, a bent shaft could cause that
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