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Anonymous Posted on Aug 30, 2015

Why does it have sound but a black screen?

Been watching tv this afternoon screen has gone black but still have sound tried unplugging tv from wall no difference

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Cheryl Haveman

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  • Contributor 26 Answers
  • Posted on Aug 30, 2015
Cheryl Haveman
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Joined: Dec 12, 2012
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I believe your video card in your tv has failed. Search your Model/Brand and Serial number on Fix ya. Or list the information in your question, so we can narrow down an answer for you. I had the same problem, and through this site was able to replace my video card myself and my tv has been working fine ever since. 2 years or so. The information i found, or users supplied me, lead me to a company where I was able to purchase the card, refurbished and install it with the directions provided with the new card.

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LG 55LE5400 LED TV will power up, but only shows black screen with no picture and no sound. Any ideas?

Fault at its main digital board. Short circuited component/s at it. Contact any service technician; or the authorized service center. If you wish to get some details; check the site linked here. Surf the site with patience. Pull up older posts.
http://electro-medical.blogspot.com/

In most cases, the main board might have to be replaced. If so, a software [firmware] update too might be necessary.
Before going further; try a hard reset first. If it does not help you, replace the main digital board. There are two methods to reset TVs. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the TV from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; visit the site linked here.
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