Was using the phone, and the screen froze up. At first,the button on the top of the phone locked the screen, but pressing it would do nothing, screen remained black. Occasionally the screen came back on, with the same problem but now the screen won't turn on at all. The phone is on, sound works, but I can't shut off the phone. It charges when plugs in but the sleep/wake button doesn't work. Can't shut phone, can't reset it either. Please someone help me. I need the phone tonight
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