Pc is a windows vista home premium system.
If the camera saves to a memory card try plugging that into your pc instead of going through the camera.
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Connect the camera to your computer by using the camera's USB cable.
Connecting a camera to a computer with a USB cable
Turn on the camera.
In the AutoPlay dialog box that appears, click Import pictures and videos using Windows.
(Optional) To tag the pictures, type a tag name in the Tag these pictures (optional) box.
By default, the folder name includes the date the pictures and videos are imported and the tag name.
Click Import.
A new window opens and shows the imported pictures and videos.
Hi,
Please follow the steps below for connecting the
Camera to the Computer for transferring the images.
Turn the Camera ON.
Turn the Computer ON.
Make sure to Insert the
Memory Stick in the Camera.
Set the USB CONNECT option in the Setup 2 Menu of the Camera to PTP.
[Set the Mode dial of the Camera to Camera, press the Menu button, select SETUP-->SETUP2-->USB
CONNECT-->PTP-->OK.]
Connect the Camera to
the Computer using the supplied USB cable.
The Computer will
automatically install the USB Driver for the Camera.
When the installation
completes, an AutoPlay window will
appear.
In the AutoPlay window, click the Import Pictures option.
In the Importing Pictures and Videos window, click the Import button.
If the USB connection
from the camera is not recognized by the computer, disconnect the USB cable and
repeat changing the USB CONNECT
option to PictBridge, Mass Storage or Auto.
If the issue persists,
try connecting to a different USB port on the Computer.
Try re-installing the
USB Driver from the Device Manager.
Good Luck!
KenSolutions
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