If there is no data in laptop that you need to keep....
then press F8 key when you power -on the sytem
Select "Repair your computer" option press "Enter" key
Click "Reset your PC" option.
After an hour or little more time.. system will restart.
Alternatively you can press the relevant system recovery key (usually F11) if displayed at system startup.
You will find more info. on Factory reset on HP website
SOURCE: New Compaq Presario CQ50-130US Notebook PC stops
it might be some program that inerfear with the dvd player or the dvd is scratched
SOURCE: returning to factory settings on a hp pavilion
SOURCE: I want to upgrade BIOS of my HP dv2718 notebook
Go to this page, select your operating system, and see if what is available for download there suits your needs.
Hope you are able to sort your problems out.
Regards,
Carlos
258 views
Usually answered in minutes!
×