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Hi Diana, Uninstall the cam & install it again. after that open my computer andopen the cam. If there your camera working properly then the camera & installation both are ok. After that try it in MSN & google video chat. Remember Msn always read inbuild camera for laptop. If its on in msn and same problem then there is some problem cames from MSN. For camera comfirmation you can login yahoo messenger and open the cam from there. IF you face same problem then the problem occur by internet connection. So you must check the internet connection after that all. Thanks & waiting for your feedback.
just remove the camera usb cable from the system and uninstall the web camera application and the driver .reboot the system and 1st install the camera driver cd when prompt for connect the cable then connect usb cable of camera it will test your camera setting also and it get install.
Hi, I am attempting to use the camera on ie as a video call problem is i can see a black screen. The camera is work as i can see myself on its software. I tried going to msn setting but have had no luck. it seems that the two the camera and ie
First of all, have you verified you are using latest version of MSN messenger. If so and the problem still exists, give one of the other instant messengers a try, say like YM or AIM or any number of others.
What exactly do you mean by ' seems to work '?? Can you see yourself in the cam using whatever software other then MSN that you may have on your computer.