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Posted on Oct 23, 2007

Xbox hey there, my xbox says it needs to be serviced and the number on the top right hand corner is 16. is there anything i can do via software solution ? thanks

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  • Contributor 47 Answers
  • Posted on Oct 27, 2007
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Joined: Oct 27, 2007
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Basically it comes down to this. Error 16 has to do with not finding the menu setting with which you can set the clock of the hdd. This happens to a lot of people that erase their hdd (original/upgraded) or MS dashboard files and after that they don't immediatly install the hdd but leave the xbox without power longer than 5 hours.

It's all about the hdd can't find the menu with which it can set the clock. This is mostly because the xbox hdd is empty (you removed dashboard or fux0red it via ftp). The problem arises when xbox searches for menu to set clock with, can't find it and voila: error 16. Well read on please!

So you have an error 16 huh? Don't worry "nothing" is broken!

You have an xbox hdd that is locked. And normally you can boot in original and modded mode. Retail or upgraded doesn't matter. You start playing around with xboxdash.xbe etc. using ftp programs. While doing this you "accidently" remove your MS dashboard and also your alternate dashboard (Evox, etc.) so there is no dash anymore on the xbox hdd.

You end the ftp session and after that you shut off your xbox. Normally when you would start up again it gives you an error 13/14 ( no dashboard found). No worries with a slayer Evox cd (and a hardmod), all is ok. BUT this is only WITHIN 3 hours or so.

This is because the internal clock of the xbox will only be kept alive by the capacitors for only 3 or 4 hours. So when you leave your xbox unplugged from electricity for over 5 hours after you have played with the .xbe's AND you have removed your (ms and evo-x) dash from your xbox than you are fux0red. Why do you ask?

Why can't I boot from disc?

Its as follows Xbox starts booting==> (almost 1st thing a xbox does is) searches for internal clock==> doesnt find internal clock because there hasn't been any electricity on the xbox for 5 hours so battery that kept clock alive is empty and clock is gone==> searches for the proper dashboard menu to set clock with ==> doesnt find msdashboard or evo-x dashboard menu becuz you have removed it from the hdd for whatever reasons you had==> xbox gives error 16: cannot set clock.

So what do you do about it? Two options!

1. There are some bios'es around that allow the chip to boot past the clocksetting. (do a search!). So how do you get that bios on your chip because you cant boot to a flash program or something? Well you need to have an external flasher.

It seems the m8 bios will take care for you of booting past the clocksetting. Or use the latest Xecutor bios


2. This is the more easy and newbie friendly strategy
-Get a friend with a modded xbox.
-Unlock his hdd with eeprom management from a slayer evo-x cd.
-Than, place his hdd in your xbox.
-Boot with your chip on.
-Now the xbox DOES find a dashboard when you boot in original mode and you can set the time in the msdashboard clock settings.
-Shut off xbox and remove your friends hdd
-PLace his hdd back in his xbox and lock it again
-Install your hdd
-(clock has been set) So boot up with slayer cd.
-Install normally whatever you wanna install
-lock hdd

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tip

Microsoft XBox Live and the 2Wire HomePortal

source: http://support.2wire.com (please visit!)

The Xbox Live service is compatible with all current and previously shipped versions of 2wire software. Simply connect your Xbox unit to the 2wire network and log on to the Xbox Live service.
If you are experiencing problems connecting to the XBox Live service, follow the troubleshooting procedures provided in your XBox Live documentation or XBox Live CD sleeve.
If you continue to have trouble, here are some additional troubleshooting tips:

1. Reconnect your Xbox to the 2wire Homeportal


Turn off the Xbox and unplug your 2wire HomePortal from the electrical outlet.

Connect one end of an Ethernet cable to the Local Ethernet port on the 2wire HomePortal.

Connect the other end of the Ethernet cable to the Ethernet port on the back of the Xbox console.

Plug your 2wire back into the electrical outlet and wait for all lights to turn solid green before proceeding.

Turn on your Xbox console (without a disc in the tray).

From the Xbox Dashboard, choose Xbox Live.

In the network settings, test the connection. The connection test should pass.


2. Create custom 2wire Homeportal firewall settings

Although a custom firewall setting should not be required, manually configuring your 2wire firewall ensures that it is not preventing your connection to the Xbox Live service.

HomePortal software version 3.x

From your computer, open a browser and type: http://homeportal into the address line to access your 2wire configuration pages. Alternately, you can type: http://gateway.2wire.net

Under the list of Connected Devices you should see a device labeled "unknown device". This is the Xbox unit.
Click on "View your home network" link in the same box.
Click on "Edit firewall settings" next to the unknown device.
In the lower left-hand corner of this screen, click on "Add a new user-defined application."
Enter "Xbox Live" for the Application Name.
Select Protocol "TCP".
In the port "From:" and "To:" boxes enter 53. Do not change the other settings.
Click on Add.
Repeat these same steps for the following ports and protocols:

Port Protocol
53 UDP
88 TCP
88 UDP
3074 TCP
3074 UDP

Click on "Done" in the lower right corner.
Under "Select a Host Computer" select the "unknown device".
Under "Select the Application(s)" click on "User-defined."
Select "Xbox Live" in the box on the left and click "Add."
Click on "Done" in the lower right corner.

HomePortal software version 2.x

From your computer, open a browser and type: http://homeportal into the address line to access your 2wire configuration pages.
Click on the "HomePortal Upgrades" button and if you have an upgrade available, download the upgrade. If you do not have an upgrade available, continue to next step
Under the list of Connected Devices you should see a device labeled "unknown device". This is the Xbox unit.
Click on "Advanced" link in the same box.
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Xbox 1 53 UDP
Xbox 2 88 TCP
Xbox 3 88 UDP
Xbox 4 3704 TCP
Xbox 5 3704 UDP

Click on DONE on the "Hosted Application" page when you are finished creating the list above.
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